Rheem HVAC Error Code 13: How to Fix It

Medium 30-45 minutes High Severity Verified June 2026
Error Code
13
Brand
Rheem
Product Type
hvac
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
30-45 minutes
Rheem HVAC error code 13 indicates that the flame was lost during the heating cycle, typically due to a dirty flame sensor or inadequate gas pressure. This safety feature shuts down your system to prevent dangerous conditions, but it can usually be resolved with proper cleaning or pressure adjustments.
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Tools You'll Need

How to Fix Error Code 13

  1. Turn off power and gas supply

    Always shut off power and gas before working on HVAC equipment to prevent electrical shock or gas leaks.
  2. Locate and remove the flame sensor

    Handle the flame sensor gently as it can break easily. Do not touch the metal sensing rod with your bare hands.
  3. Clean the flame sensor

  4. Inspect gas supply connections

    If you smell gas at any point, stop work immediately and contact a professional technician.
  5. Reinstall the flame sensor

    Make sure the flame sensor is positioned correctly - it must be in the path of the flame when the burner operates.
  6. Restore power and test the system

  7. Monitor for proper operation

Parts You May Need

Gas pressure regulator
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Gas valve assembly
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Gas pressure regulator
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Gas valve assembly
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Gas pressure regulator
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Gas valve assembly
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Gas pressure regulator
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Gas valve assembly
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Gas pressure regulator
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Gas valve assembly
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Gas pressure regulator
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Gas valve assembly
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Gas pressure regulator
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Gas valve assembly
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Gas pressure regulator
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Gas valve assembly
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When to Call a Professional

Call a professional HVAC technician if the error persists after cleaning the flame sensor, if you detect any gas odors, if gas pressure testing is needed, or if you're uncomfortable working with gas appliances. Gas pressure issues require specialized equipment and training to diagnose and repair safely.

Frequently Asked Questions

What causes Rheem error code 13?
Error code 13 is caused by flame loss during operation, typically due to a dirty flame sensor that cannot properly detect the flame, or insufficient gas pressure preventing stable combustion.
How often should I clean my Rheem flame sensor?
Clean the flame sensor annually as part of regular maintenance, or whenever you experience ignition issues. Dirty sensors are the most common cause of flame detection problems.
Can I run my Rheem furnace with error code 13?
No, do not attempt to run the furnace when error code 13 appears. This safety code prevents operation until the issue is resolved to avoid potentially dangerous conditions.
Is Rheem error code 13 dangerous?
The error itself is a safety feature protecting you from dangerous conditions. However, the underlying cause (flame loss) can potentially be hazardous if not properly addressed, which is why the system shuts down.
How much does it cost to fix Rheem error code 13?
If it's just a dirty flame sensor, cleaning it yourself costs nothing. Professional service calls typically range from $100-200. If gas pressure issues require regulator replacement, costs can be $200-400 including parts and labor.