Rheem HVAC Error Code 71: How to Fix It

Medium 45-60 minutes High Severity Verified June 2026
Error Code
71
Brand
Rheem
Product Type
hvac
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
45-60 minutes
Rheem error code 71 indicates a faulty hot surface igniter (HSI) that is either open or shorted. This critical component heats up to ignite the gas in your furnace, and when it fails, your heating system won't start or will shut down for safety.
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Tools You'll Need

How to Fix Error Code 71

  1. Turn Off Power and Gas

    Never work on gas appliances with power or gas still connected. Risk of fire, explosion, or electrocution.
  2. Remove Furnace Access Panel

  3. Locate the Hot Surface Igniter

  4. Test the Igniter with Multimeter

    Handle the igniter carefully - it's very fragile and can break easily.
  5. Remove the Faulty Igniter

    Do not touch the ceramic element with bare hands as oils from skin can cause premature failure.
  6. Install New Hot Surface Igniter

    Use gloves or hold only the metal base when handling the new igniter.
  7. Test the System

Parts You May Need

Hot Surface Igniter
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Hot Surface Igniter
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Hot Surface Igniter
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Hot Surface Igniter
Check Price on Amazon
Hot Surface Igniter
Check Price on Amazon
Hot Surface Igniter
Check Price on Amazon
Hot Surface Igniter
Check Price on Amazon
Hot Surface Igniter
Check Price on Amazon
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When to Call a Professional

Contact a professional HVAC technician if you smell gas, are uncomfortable working with gas appliances, if the new igniter also fails immediately, or if error code 71 persists after replacement. Also call a pro if you discover cracked heat exchangers or other gas system issues during inspection.

Frequently Asked Questions

How long do Rheem hot surface igniters typically last?
Rheem hot surface igniters typically last 3-5 years with normal use. Frequent cycling, power surges, or handling during maintenance can shorten their lifespan.
Can I temporarily bypass a bad igniter to get heat?
No, never bypass or attempt to manually light the burners. The igniter is a critical safety component that ensures proper gas ignition timing. Operating without it creates serious fire and carbon monoxide risks.
Why does my igniter keep failing repeatedly?
Repeated igniter failures can indicate electrical issues like voltage fluctuations, a failing gas valve, improper gas pressure, or a cracked heat exchanger causing flame rollout. These require professional diagnosis.
What's the difference between error code 71 and other ignition codes?
Error code 71 specifically indicates igniter electrical problems (open/short circuit). Other codes may indicate gas pressure issues, flame sensor problems, or sequence timing failures.