Rheem Water Heater Error Code 13: How to Fix It

Hard 1-3 hours Critical Severity Verified June 2026
Error Code
13
Brand
Rheem
Product Type
water_heater
Severity
Critical
DIY Difficulty
Hard
Estimated Fix Time
1-3 hours
Rheem error code 13 indicates your water heater is detecting a flame when the burner should be off, pointing to a faulty flame rod or gas valve issue. This is a critical safety error that requires immediate attention to prevent gas leaks or other hazards.
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Tools You'll Need

How to Fix Error Code 13

  1. Turn off gas supply and power

    Never attempt repairs with gas or power on. If you smell gas, evacuate immediately and call your gas company.
  2. Reset the water heater control

  3. Inspect the flame rod

    Ensure gas is off and unit has cooled completely before accessing internal components.
  4. Clean the flame rod

  5. Check flame rod positioning

  6. Test the flame rod with multimeter

    Only perform electrical testing if you're experienced with multimeters and electrical safety.
  7. Inspect gas control valve

  8. Test the system

    Monitor closely during initial operation and be prepared to shut off gas if problems persist.

Parts You May Need

Flame rod assembly
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Gas control valve
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Flame rod assembly
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Gas control valve
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Flame rod assembly
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Gas control valve
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Flame rod assembly
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Gas control valve
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Flame rod assembly
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Gas control valve
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Flame rod assembly
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Gas control valve
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Flame rod assembly
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Gas control valve
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Flame rod assembly
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Gas control valve
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When to Call a Professional

Call a licensed plumber or gas technician if you're uncomfortable working with gas appliances, if the gas valve needs replacement, if you detect gas leaks, or if the error persists after cleaning the flame rod. Gas valve replacement requires specialized knowledge and tools.

Frequently Asked Questions

What does Rheem error code 13 mean?
Error code 13 means your Rheem water heater is detecting a flame when the burner should be off, indicating a problem with the flame rod or gas control valve that poses a safety risk.
Can I fix Rheem error code 13 myself?
You can try cleaning the flame rod yourself, but gas valve issues require professional repair. Always turn off gas and power first, and call a technician if you're not experienced with gas appliances.
How much does it cost to fix error code 13?
Cleaning the flame rod costs nothing but your time. Professional flame rod replacement costs $100-200, while gas valve replacement can cost $300-600 including labor.
Is error code 13 dangerous?
Yes, error code 13 indicates a potentially dangerous condition where flame detection is malfunctioning. This could lead to gas leaks or improper combustion, so immediate attention is required.
How often should I clean my water heater flame rod?
Clean the flame rod annually during routine maintenance, or whenever you notice ignition problems. Regular cleaning prevents buildup that can cause error codes like 13.