Rheem Water Heater Error Code 32: How to Fix It

Medium 45-90 minutes Medium Severity Verified June 2026
Error Code
32
Brand
Rheem
Product Type
water_heater
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
45-90 minutes
Rheem water heater error code 32 indicates a faulty outlet thermistor, which is the temperature sensor that monitors hot water temperature at the tank outlet. This sensor helps regulate water heating cycles and protects against overheating. When it fails, your water heater can't accurately monitor outlet temperature, leading to inconsistent heating or safety shutdowns.
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Tools You'll Need

How to Fix Error Code 32

  1. Turn off power and water supply

    Always disconnect power before working on electrical components to prevent electrocution
  2. Access the control panel

    Wait 30 minutes after turning off power to allow capacitors to discharge
  3. Locate the outlet thermistor

  4. Test thermistor resistance

  5. Check wiring connections

  6. Replace faulty thermistor

    Ensure the new thermistor makes proper contact with the pipe for accurate temperature readings
  7. Clear error code and test

Parts You May Need

Outlet thermistor sensor
Check Price on Amazon
Wire nuts or electrical connectors
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Outlet thermistor sensor
Check Price on Amazon
Wire nuts or electrical connectors
Check Price on Amazon
Outlet thermistor sensor
Check Price on Amazon
Wire nuts or electrical connectors
Check Price on Amazon
Outlet thermistor sensor
Check Price on Amazon
Wire nuts or electrical connectors
Check Price on Amazon
Outlet thermistor sensor
Check Price on Amazon
Wire nuts or electrical connectors
Check Price on Amazon
Outlet thermistor sensor
Check Price on Amazon
Wire nuts or electrical connectors
Check Price on Amazon
Outlet thermistor sensor
Check Price on Amazon
Wire nuts or electrical connectors
Check Price on Amazon
Outlet thermistor sensor
Check Price on Amazon
Wire nuts or electrical connectors
Check Price on Amazon
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When to Call a Professional

Call a professional if you're uncomfortable working with electrical connections, if the control board appears damaged, if multiple error codes appear simultaneously, or if the problem persists after thermistor replacement. Gas water heater work may require a licensed technician in some areas.

Frequently Asked Questions

What causes Rheem error code 32?
Error code 32 is caused by a faulty outlet thermistor sensor that monitors hot water temperature. Common causes include thermistor failure due to age, corrosion from moisture exposure, loose wiring connections, or damage from overheating.
Can I still use my water heater with error code 32?
While the water heater may continue to operate with error code 32, it's not recommended. Without proper temperature monitoring, the unit may overheat, provide inconsistent water temperatures, or shut down unexpectedly for safety reasons.
How much does it cost to fix Rheem error code 32?
A replacement thermistor typically costs $15-40, making this an affordable DIY repair. Professional repair costs range from $150-300 including parts and labor, depending on your location and service provider.
How often should thermistors be replaced?
Thermistors typically last 5-10 years under normal conditions. However, exposure to extreme temperatures, moisture, or electrical surges can cause premature failure. Regular maintenance and prompt repair of other issues can extend thermistor life.
Will error code 32 reset itself?
Error code 32 will not reset itself as it indicates a hardware failure. The error will persist until the faulty thermistor is replaced and proper temperature readings are restored.