Rheem Water Heater Error Code E1: How to Fix It

Hard 2-4 hours High Severity Verified June 2026
Error Code
E1
Brand
Rheem
Product Type
water_heater
Severity
High
DIY Difficulty
Hard
Estimated Fix Time
2-4 hours
The Rheem water heater error code E1 indicates that the upper heating element has failed or is not functioning properly. This is a serious issue that will prevent your water heater from heating water effectively, leaving you with lukewarm or cold water throughout your home.
Ad

Tools You'll Need

How to Fix Error Code E1

  1. Turn Off Power and Water

    Never attempt electrical work on a water heater while power is connected. Risk of electrocution or death.
  2. Access the Upper Element Panel

    Wear safety glasses when removing panels as debris may fall.
  3. Test the Upper Heating Element

    Ensure power is completely off before touching any electrical components.
  4. Check Element Continuity to Ground

  5. Test the Upper Thermostat

    Use extreme caution when testing with power on. Consider hiring a professional for this step.
  6. Replace the Failed Component

    Ensure the tank is partially drained before removing the heating element to prevent flooding.
  7. Reassemble and Test

    Never energize the heating elements when the tank is not full of water, as this will damage them instantly.

Parts You May Need

Upper heating element
Check Price on Amazon
Upper thermostat
Check Price on Amazon
Element gasket/seal
Check Price on Amazon
Upper heating element
Check Price on Amazon
Upper thermostat
Check Price on Amazon
Element gasket/seal
Check Price on Amazon
Upper heating element
Check Price on Amazon
Upper thermostat
Check Price on Amazon
Element gasket/seal
Check Price on Amazon
Upper heating element
Check Price on Amazon
Upper thermostat
Check Price on Amazon
Element gasket/seal
Check Price on Amazon
Upper heating element
Check Price on Amazon
Upper thermostat
Check Price on Amazon
Element gasket/seal
Check Price on Amazon
Upper heating element
Check Price on Amazon
Upper thermostat
Check Price on Amazon
Element gasket/seal
Check Price on Amazon
Upper heating element
Check Price on Amazon
Upper thermostat
Check Price on Amazon
Element gasket/seal
Check Price on Amazon
Upper heating element
Check Price on Amazon
Upper thermostat
Check Price on Amazon
Element gasket/seal
Check Price on Amazon
Ad

When to Call a Professional

Call a licensed electrician or plumber if you're uncomfortable working with 240V electrical connections, if the thermostat testing shows complex electrical issues, or if you discover additional problems like tank corrosion or multiple component failures. Professional help is also recommended if local codes require licensed installation.

Frequently Asked Questions

What causes a Rheem water heater E1 error code?
The E1 error typically occurs when the upper heating element burns out due to age, sediment buildup, or being energized when the tank wasn't full of water. Power surges and normal wear after 6-10 years can also cause element failure.
Can I still get hot water with error code E1?
You may get some lukewarm water since the lower heating element might still work, but you won't get fully heated water. The upper element heats water first, so its failure significantly impacts hot water production.
How much does it cost to replace a Rheem water heater heating element?
A replacement heating element costs $15-40 for the part. Professional installation typically costs $150-300 including the part. DIY replacement can save $100-250 in labor costs.
How long do Rheem water heater heating elements last?
Heating elements typically last 6-10 years, but this varies based on water quality, usage patterns, and maintenance. Hard water with mineral deposits can shorten element life significantly.
Will the E1 error code reset itself after replacing the element?
Yes, the E1 error code should automatically clear once you replace the failed component and restore power to the water heater. If the code persists, there may be additional issues with the thermostat or wiring.