Roblox Game Error Code 264: How to Fix It
Easy 5-15 minutes Low Severity
Verified June 2026
- Error Code
- Error 264
- Brand
- Roblox
- Product Type
- game
- Severity
- Low
- DIY Difficulty
- Easy
- Estimated Fix Time
- 5-15 minutes
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How to Fix Error Code Error 264
-
Check for other active sessions
-
Log out from all other devices
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Close all Roblox browser tabs
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Wait 5-10 minutes
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Restart the Roblox app or browser
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Log back into your account
-
Change your password if needed
Never share your Roblox password with anyone, including friends or family members
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When to Call a Professional
Contact Roblox Customer Support if the error persists after following all steps, if you suspect your account has been compromised, or if you're unable to access your account even after changing your password.Frequently Asked Questions
Why does Roblox Error Code 264 happen?
Error Code 264 occurs when Roblox detects that your account is being used on multiple devices at the same time. This is a security measure to prevent unauthorized account sharing and protect user accounts.
Can I play Roblox on multiple devices with the same account?
No, Roblox only allows one active session per account at a time. You must log out from one device before logging in on another device to avoid Error Code 264.
Will I lose my progress if I get Error Code 264?
No, Error Code 264 doesn't affect your saved game progress, Robux, or items. It's simply a login restriction that prevents multiple simultaneous sessions on your account.
How long do I need to wait before logging in again?
Typically, you should wait 5-10 minutes after logging out from other devices before attempting to log in again. This gives Roblox servers time to update your session status.
What should I do if someone else is using my Roblox account?
Immediately change your password, enable two-step verification, and contact Roblox Customer Support. Check your account for any unauthorized purchases or changes to your profile.