Rocket League Error Code 78: How to Fix It

Easy 10-30 minutes Medium Severity Verified June 2026
Error Code
78
Brand
Rocket League
Product Type
game
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-30 minutes
Rocket League Error Code 78 appears when the game fails to save or sync your Rocket Pass progress to Psyonix's servers. This is typically caused by a lost connection to the Rocket League backend, a corrupted local save cache, or a temporary server-side issue. Most players can resolve this with a few straightforward steps without losing their earned progress.
Ad

Tools You'll Need

How to Fix Error Code 78

  1. Check Rocket League Server Status

  2. Restart Rocket League Completely

  3. Test and Stabilize Your Internet Connection

  4. Clear the Rocket League Game Cache

    Do not delete your actual Save Data or Game Saves — only clear cache or reserved space. Deleting save data may remove local progress records.
  5. Sign Out and Sign Back Into Your Epic Games Account

  6. Update Rocket League and Platform Firmware

  7. Check NAT Type and Open Required Ports

    Placing your device in the DMZ removes firewall protection. Use this only for testing and re-enable firewall settings afterward.
  8. Reinstall Rocket League as a Last Resort

    Ensure you remember your Epic Games login credentials before uninstalling. All progress is account-based and cloud-stored, but you need your account access to retrieve it.
Ad

When to Call a Professional

If you have completed all steps and Error Code 78 persists for more than 24 hours after confirmed server stability, contact Psyonix Support directly at support.rocketleague.com. Submit a ticket with your Epic Games display name, platform, and a screenshot of the error. Support can manually audit your account's XP and Rocket Pass sync records server-side — something no local fix can address. If you believe progress was lost due to a verified server error, Psyonix support may be able to restore missing tiers.

Frequently Asked Questions

Does Rocket League Error Code 78 mean I lost my Rocket Pass progress permanently?
Not necessarily. Rocket Pass progress is stored on Psyonix's servers tied to your Epic Games account, not locally on your device. Error Code 78 usually means the game couldn't sync or save new progress during that session. Once the connection issue is resolved and you log back in, your previously saved progress should still be there. If XP from a specific session was not recorded due to the error, that particular session's progress may not be recoverable, but everything saved before the error should remain intact.
Why does Error Code 78 keep happening every time I play?
If Error Code 78 occurs repeatedly, the most common causes are an unstable internet connection, a strict NAT type blocking server communication, or a persistent issue with your Epic Games account token. Try switching from Wi-Fi to a wired connection, check your NAT type in Rocket League's network settings, and sign out and back into your Epic Games account. If it happens consistently across multiple sessions and your internet is stable, contact Psyonix Support as there may be an account-level sync issue.
Does Error Code 78 affect all platforms the same way?
Error Code 78 can appear on PC (Epic Games and Steam), PlayStation, Xbox, and Nintendo Switch. The root cause — a failure to sync Rocket Pass progress with Psyonix servers — is the same across all platforms. However, the steps to clear cache and check settings differ slightly by platform. Console players should also check that their platform's online subscription (PlayStation Plus or Xbox Game Pass Core) is active, as an expired subscription can sometimes disrupt online service connections.
Can a VPN cause Rocket League Error Code 78?
Yes. Using a VPN can route your connection through servers that are blocked or throttled by Psyonix's infrastructure, causing progress sync failures that trigger Error Code 78. If you have a VPN active, disable it completely and relaunch Rocket League. VPNs can also increase latency and cause packet loss, both of which disrupt the connection needed to save Rocket Pass progress in real time.
Will verifying game files fix Error Code 78?
Verifying game files can help if the error is caused by corrupted local cache or game data. On PC via Epic Games Launcher or Steam, verifying integrity checks all local files and replaces any that are missing or corrupted. This alone won't fix server-side issues or network problems, but it is a worthwhile step if other basic fixes like restarting and checking server status have not worked. On consoles, clearing reserved space serves a similar purpose.