Roku Streaming Error Code 014: How to Fix It
Easy 10-30 minutes Medium Severity
Verified June 2026
- Error Code
- Error 014
- Brand
- Roku
- Product Type
- streaming
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 10-30 minutes
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Tools You'll Need
- Ethernet cable (for wired connection test)
- Another device to test Wi-Fi (phone, laptop)
- Router admin access (for security settings)
How to Fix Error Code Error 014
-
Check Wi-Fi Network Status
-
Restart Your Roku Device
Ensure the device is completely powered down before plugging back in. -
Verify Network Credentials
-
Check Network Visibility
-
Move Roku Closer to Router
-
Check Router Security Settings
-
Reset Network Settings
This will remove all saved Wi-Fi networks from your Roku device. -
Try Different Frequency Band
-
Use Ethernet Connection (if available)
-
Factory Reset Roku Device
Factory reset will erase all settings, channels, and account information. Ensure you know your account passwords before proceeding.
Parts You May Need
Ethernet cable
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Wi-Fi range extender
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Wi-Fi range extender
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Ethernet cable
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Wi-Fi range extender
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Ethernet cable
Check Price on Amazon
Wi-Fi range extender
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Ethernet cable
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Wi-Fi range extender
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Ethernet cable
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Wi-Fi range extender
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Ethernet cable
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Wi-Fi range extender
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When to Call a Professional
Contact Roku support if the error persists after trying all troubleshooting steps, especially if other devices connect normally to your Wi-Fi. Call your ISP if no devices can connect to your network, as this indicates a router or internet service problem requiring professional diagnosis.Frequently Asked Questions
Why does my Roku keep showing Error Code 014?
Error 014 typically occurs due to incorrect Wi-Fi passwords, weak signal strength, router compatibility issues, or temporary network glitches. The most common cause is entering the wrong network password or connecting to a hidden network incorrectly.
Can a router firmware update cause Roku Error 014?
Yes, router firmware updates can sometimes change security settings or cause temporary connectivity issues. After router updates, you may need to reconnect your Roku device and re-enter your Wi-Fi password.
Does Roku Error 014 mean my device is broken?
No, Error 014 is a network connectivity issue, not a hardware problem. The error indicates your Roku cannot connect to Wi-Fi due to network settings, signal issues, or configuration problems, all of which can be resolved through troubleshooting.
Will using a Wi-Fi extender help fix Roku Error 014?
Yes, if the error is caused by weak Wi-Fi signal strength, a Wi-Fi extender or mesh network system can improve connectivity. Place the extender between your router and Roku for optimal signal boosting.
Can I fix Roku Error 014 without factory resetting?
Yes, most Error 014 cases can be resolved by restarting your Roku, verifying your Wi-Fi password, checking signal strength, or resetting just the network connection. Factory reset is only needed as a last resort when other methods fail.