Samsung Washer Error Code 3C2: How to Fix It

Easy 15-30 minutes Medium Severity Verified June 2026
Error Code
3C2
Brand
Reddit Validated
Product Type
operating_system
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-30 minutes
Error code 3C2 on your Samsung washer indicates a drain pump fault. This usually means the pump is clogged or the filter needs cleaning. Follow these steps to resolve the issue yourself before calling a technician.
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Tools You'll Need

How to Fix Error Code 3C2

  1. Unplug the Washer and Turn Off Water

    Always unplug the appliance before servicing to avoid electric shock.
  2. Access the Drain Pump Filter

  3. Drain Residual Water

    Water may spill; have towels ready.
  4. Remove and Clean the Filter

  5. Check the Drain Pump Impeller

    Do not reach into the pump while the washer is plugged in.
  6. Reassemble and Test

Parts You May Need

Drain pump filter assembly
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Drain pump motor
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Drain pump filter assembly
Check Price on Amazon
Drain pump motor
Check Price on Amazon
Drain pump filter assembly
Check Price on Amazon
Drain pump motor
Check Price on Amazon
Drain pump filter assembly
Check Price on Amazon
Drain pump motor
Check Price on Amazon
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When to Call a Professional

If cleaning the filter doesn't fix the error, or if the pump impeller is broken (won't spin) or the drain pump motor is defective, you'll need to call a technician to replace the drain pump assembly.

Frequently Asked Questions

What does error code 3C2 mean on a Samsung washer?
Error 3C2 indicates a drain pump fault. It means the washer is having trouble draining water, usually due to a clogged filter or pump.
How do I reset my Samsung washer after error 3C2?
Unplug the washer for 1 minute, then plug it back in. If the error persists, follow the drain filter cleaning steps.
Can I use my Samsung washer with error 3C2?
No. The washer may not drain properly, causing water to remain in the drum. Using it could overflow or damage the washer.
How often should I clean the Samsung washer drain filter?
Samsung recommends cleaning the drain filter every 1-2 months to prevent clogs and errors like 3C2.
Where is the drain pump filter on a Samsung washer?
It's located behind the small access panel at the front bottom right of the washer.