Samsung Washer Error Code 5C: How to Fix It
Easy 30-60 minutes Medium Severity
Verified June 2026
- Error Code
- 5C
- Brand
- Samsung
- Product Type
- washer
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 30-60 minutes
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Tools You'll Need
- Flathead screwdriver
- Pliers
- Towels
- Shallow pan or bucket
- Multimeter (optional)
How to Fix Error Code 5C
-
Check the Drain Hose
Unplug the washer before inspecting hoses. Have towels ready for spills. -
Clean the Drain Pump Filter
Water may spill out — have towels and a pan ready. -
Test the Drain Pump
Ensure power is disconnected before servicing internal components. -
Check the Drain Hose and Standpipe for Clogs
-
Reset the Washer
Parts You May Need
Drain pump
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Drain hose
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Drain pump
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Drain hose
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Drain pump
Check Price on Amazon
Drain hose
Check Price on Amazon
Drain pump
Check Price on Amazon
Drain hose
Check Price on Amazon
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When to Call a Professional
If after cleaning the filter and checking the hose the error persists, the drain pump motor or control board may be faulty. A technician can safely test and replace these components.Frequently Asked Questions
What does error code 5C mean on a Samsung washer?
Error 5C indicates a drainage problem — the washer can't drain water fast enough. It's usually caused by a clogged filter, kinked hose, or faulty drain pump.
Can I use my Samsung washer with error code 5C?
No, the washer will not operate or complete a cycle. You must fix the drainage issue first to avoid water damage or machine malfunction.
How much does it cost to fix a Samsung washer error 5C?
If you DIY, it's free or minimal cost for a replacement drain pump ($30-$80). Hiring a technician typically costs $100-$200 for labor plus parts.
How do I clean the drain pump filter on a Samsung washer?
Open the bottom access door, unscrew the filter cap (have a pan ready), and pull out the filter. Remove debris and rinse it clean. Reinsert and tighten.
Why does my Samsung washer keep showing error 5C?
If it recurs, there may be a partial clog in the drain hose or standpipe, or the drain pump is failing. Inspect thoroughly and consider replacing the pump.