Samsung Washer Error Code 5C: How to Fix It

Easy 30-60 minutes Medium Severity Verified June 2026
Error Code
5C
Brand
Samsung
Product Type
washer
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
30-60 minutes
Error code 5C on your Samsung washer indicates a drainage issue. The machine can't expel water within the expected time, often due to a clogged filter, kinked hose, or faulty pump. This guide will help you diagnose and fix the problem step by step.
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Tools You'll Need

How to Fix Error Code 5C

  1. Check the Drain Hose

    Unplug the washer before inspecting hoses. Have towels ready for spills.
  2. Clean the Drain Pump Filter

    Water may spill out — have towels and a pan ready.
  3. Test the Drain Pump

    Ensure power is disconnected before servicing internal components.
  4. Check the Drain Hose and Standpipe for Clogs

  5. Reset the Washer

Parts You May Need

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When to Call a Professional

If after cleaning the filter and checking the hose the error persists, the drain pump motor or control board may be faulty. A technician can safely test and replace these components.

Frequently Asked Questions

What does error code 5C mean on a Samsung washer?
Error 5C indicates a drainage problem — the washer can't drain water fast enough. It's usually caused by a clogged filter, kinked hose, or faulty drain pump.
Can I use my Samsung washer with error code 5C?
No, the washer will not operate or complete a cycle. You must fix the drainage issue first to avoid water damage or machine malfunction.
How much does it cost to fix a Samsung washer error 5C?
If you DIY, it's free or minimal cost for a replacement drain pump ($30-$80). Hiring a technician typically costs $100-$200 for labor plus parts.
How do I clean the drain pump filter on a Samsung washer?
Open the bottom access door, unscrew the filter cap (have a pan ready), and pull out the filter. Remove debris and rinse it clean. Reinsert and tighten.
Why does my Samsung washer keep showing error 5C?
If it recurs, there may be a partial clog in the drain hose or standpipe, or the drain pump is failing. Inspect thoroughly and consider replacing the pump.