Samsung Washer Error Code 5E: How to Fix It

Easy 30-45 minutes High Severity Verified June 2026
Error Code
5E
Brand
Samsung
Product Type
washer
Severity
High
DIY Difficulty
Easy
Estimated Fix Time
30-45 minutes
Samsung washer error code 5E (also displayed as SE, 5C, SC, nd, or 1 5C) indicates a drainage problem where water isn't draining at the proper speed. This high-severity error will prevent your washer from completing its cycle and can lead to water damage if not addressed quickly.
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Tools You'll Need

How to Fix Error Code 5E

  1. Check for Standing Water

    Be careful when opening the door as water may spill out. Place towels around the washer to protect your floor.
  2. Inspect the Drain Hose

    Unplug the washer before moving it to access the drain hose.
  3. Clean the Drain Filter

    Place a shallow pan and towels under the filter before removing it, as water will spill out.
  4. Check the Drain Pump

    Never force the impeller to spin. If it's completely stuck, stop and call a professional.
  5. Verify Household Drain

  6. Test the Washer

Parts You May Need

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When to Call a Professional

Call a professional if the drain pump impeller is damaged or completely stuck, if the drain pump motor has failed, if there are electrical issues with the control board, or if the problem persists after cleaning the filter and checking all drain connections. Also call a plumber if your household drain system is clogged.

Frequently Asked Questions

What does error code 5E mean on my Samsung washer?
Error code 5E indicates a drainage problem where water isn't draining from your washer at the proper speed. This prevents the wash cycle from completing normally.
Can I use my Samsung washer with error code 5E?
No, you should not use your washer until the 5E error is resolved. Continuing to use it could cause water damage to your home and further damage to the appliance.
How often should I clean my Samsung washer drain filter?
Clean the drain filter every 1-2 months or whenever you notice slow draining. If you wash items that shed a lot of lint or have pets, you may need to clean it more frequently.
Why does my Samsung washer keep showing error code 5E?
Recurring 5E errors usually indicate a clogged drain filter, kinked drain hose, or problems with your home's drain system. Regular maintenance and checking for proper hose positioning can prevent this issue.
Is Samsung washer error code SE the same as 5E?
Yes, error codes SE, 5C, SC, nd, and 1 5C all indicate the same drainage problem as error code 5E. Different Samsung washer models may display the error differently.