Samsung Washer Error Code AC6: How to Fix It

Easy 10-20 minutes Medium Severity Verified June 2026
Summarize with ChatGPTSummarize with ClaudeSummarize with Perplexity Add as Preferred Source on Google
Error Code
AC6
Brand
Samsung
Product Type
washer
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-20 minutes
Error code AC6 on your Samsung washer means the washer is having trouble communicating with your home WiFi network. This typically happens after a power outage, router change, or if the washer's WiFi module needs a reset. Don't worry—you can usually fix it without a technician.
Ad

Tools You'll Need

How to Fix Error Code AC6

  1. Reset the Washer's WiFi Connection

  2. Restart Your Home Router

  3. Reconnect via SmartThings App

    Make sure your phone is connected to the same 2.4 GHz network—Samsung washers only support 2.4 GHz, not 5 GHz.

  4. Check for WiFi Interference

  5. Perform a Hard Reset on the Washer

    Unplug the washer before servicing to avoid electric shock.

Parts You May Need

WiFi module (control board)
Check Price on Amazon
WiFi module (control board)
Check Price on Amazon
WiFi module (control board)
Check Price on Amazon
WiFi module (control board)
Check Price on Amazon
Ad

When to Call a Professional

If the error persists after these steps, the WiFi module inside the washer may be faulty. Contact a Samsung technician to inspect or replace the main control board or WiFi module.

Frequently Asked Questions

What does error code AC6 mean on a Samsung washer?
AC6 means a WiFi communication error—the washer cannot connect to your home network. It's not a mechanical issue.
How do I reset the WiFi on my Samsung washer?
Press and hold the Smart Control button for 5 seconds until the WiFi icon blinks, then reconnect through the SmartThings app.
Does Samsung washer work on 5GHz WiFi?
No, Samsung washers only support 2.4 GHz WiFi. Make sure your router's 2.4 GHz band is enabled and you're connecting to that network.
Can I use my washer without WiFi?
Yes, the washer will operate normally without WiFi. The error only affects remote control and notifications via SmartThings.
Why does my Samsung washer keep losing WiFi connection?
Common causes include router changes, interference, or a weak signal. Try moving the router closer or resetting both devices.

Related Error Codes