Samsung Washer Error Code AE: How to Fix It

Medium 45-90 minutes High Severity Verified June 2026
Error Code
AE
Brand
Samsung
Product Type
washer
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
45-90 minutes
Samsung washer error code AE indicates a communication error between the main control board and other components in your washing machine. This error prevents your washer from operating properly and requires systematic troubleshooting to identify the faulty connection or component.
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Tools You'll Need

How to Fix Error Code AE

  1. Unplug the washer and wait

    Always unplug the washer before performing any troubleshooting to prevent electrical shock.
  2. Check all wire connections

    Ensure the washer is unplugged before accessing internal components.
  3. Inspect the door lock assembly

  4. Test the control board connections

    Handle the control board carefully to avoid static electricity damage.
  5. Examine the motor control unit

  6. Check for damaged wiring

  7. Test with minimal connections

    Only disconnect components you can safely reconnect.
  8. Replace faulty components

    Ensure you purchase the correct replacement part for your specific Samsung washer model.

Parts You May Need

Door lock assembly
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Main control board
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Motor control unit
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Wire harness connectors
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Door lock assembly
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Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
Door lock assembly
Check Price on Amazon
Main control board
Check Price on Amazon
Motor control unit
Check Price on Amazon
Wire harness connectors
Check Price on Amazon
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When to Call a Professional

Call a professional if you're uncomfortable working with electrical components, if the control board appears damaged and needs replacement, or if multiple components seem to be failing. Also contact a technician if the error persists after checking all connections, as this may indicate a more complex internal communication failure requiring diagnostic equipment.

Frequently Asked Questions

What causes Samsung washer error code AE?
Error code AE is caused by communication failures between the main control board and other components like the door lock, motor control unit, or sensors. This can result from loose connections, damaged wiring, or faulty components.
Can I fix Samsung washer error AE myself?
Yes, many AE errors can be fixed by checking and reconnecting loose wire connections. However, if components like the control board need replacement, you may want to call a professional technician.
How do I reset my Samsung washer after error AE?
Unplug your Samsung washer for 5-10 minutes, then plug it back in. This resets the control board and may clear temporary communication errors. If the error returns, further troubleshooting is needed.
Is Samsung washer error AE the same as AC or AE6?
Yes, error codes AE, AC, AC3, AC4, AC6, and AE6 all indicate similar communication errors between components in Samsung washers. The troubleshooting steps are generally the same for all these codes.
How much does it cost to fix Samsung washer error AE?
If it's just a loose connection, the fix is free. Component replacement costs vary: door lock assembly ($50-150), control board ($150-300), or motor control unit ($100-250), plus labor if you hire a technician.