Samsung Washer Error Code HC: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
HC
Brand
Samsung
Product Type
washer
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Error code HC on your Samsung washer means the water heater circuit is either shorted or open. This usually points to a faulty heating element, a defective thermistor, or a wiring issue. The washer won't heat water, so cycles may stop or be ineffective. Follow the steps below to diagnose and fix the problem.
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Tools You'll Need

How to Fix Error Code HC

  1. Safety First: Unplug the Washer

    Always unplug the washer before servicing. Even when off, components can hold a charge.
  2. Access the Heating Element and Thermistor

  3. Inspect Wiring and Connections

  4. Test the Heating Element with a Multimeter

    Ensure the washer is unplugged before testing.
  5. Test the Thermistor

  6. Replace Faulty Components

  7. Test the Washer

Parts You May Need

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When to Call a Professional

If you've tested the heating element and thermistor, checked wiring, and the error code still appears, the main control board may be faulty. This requires professional diagnosis and soldering/board replacement. Call a qualified appliance technician.

Frequently Asked Questions

Can I bypass the heater error to use the washer without hot water?
No, bypassing the heater error is not recommended and may damage the washer or cause unsafe operation. The error code prevents the washer from running until the heater circuit is repaired.
Will error code HC go away on its own?
Generally no, the error will remain until the underlying issue (heater short/open) is fixed. In rare cases, a temporary glitch may clear after unplugging the washer for 10 minutes, but if the problem persists, it will return.
How much does it cost to fix a Samsung washer error HC?
If you DIY, a heating element costs $20-$60 and a thermistor $10-$30. Professional service can range from $150-$300, including parts and labor.
Is the heating element the same for all Samsung washers?
No, heating elements vary by model. You need to find your exact model number (on a sticker inside the door or on the back) to order the correct part.
What does error code HC stand for?
HC stands for Heater Circuit short or open. It indicates the electric heater or its wiring has an electrical fault.