Samsung Washer Error Code HC1: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
HC1
Brand
Samsung
Product Type
washer
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Error code HC1 on your Samsung washer means the water heater has overheated. This usually happens when the heating system malfunctions or the thermistor fails. Follow these steps to diagnose and fix the issue safely.
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Tools You'll Need

How to Fix Error Code HC1

  1. Safety First: Unplug the Washer

    Always disconnect power before servicing to prevent electrical hazards.
  2. Allow the Washer to Cool Down

  3. Check the Thermistor (Temperature Sensor)

    Ensure the washer is unplugged before testing electrical components.
  4. Inspect the Heating Element

    Make sure the washer is unplugged and the heating element has cooled completely.
  5. Test the Main Control Board

    Handling control boards requires anti-static precautions; if unsure, call a technician.
  6. Clear the Error Code and Test

Parts You May Need

Heating Element
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Thermistor (Temperature Sensor)
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Main Control Board
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Heating Element
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Thermistor (Temperature Sensor)
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Main Control Board
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Heating Element
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Thermistor (Temperature Sensor)
Check Price on Amazon
Main Control Board
Check Price on Amazon
Heating Element
Check Price on Amazon
Thermistor (Temperature Sensor)
Check Price on Amazon
Main Control Board
Check Price on Amazon
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When to Call a Professional

If you're not comfortable testing electrical components with a multimeter, or if replacing the control board does not fix the error, call a licensed appliance technician. Additionally, if the error persists after all steps, the wiring harness may have a fault that requires professional diagnosis.

Frequently Asked Questions

Can I reset my Samsung washer after HC1 error?
Yes, simply unplug the washer for 5 minutes and plug it back in. However, if the underlying issue (like a faulty thermistor) isn't fixed, the error will return.
Is it safe to use the washer with HC1 error?
No, do not operate the washer with HC1 error. The water heater may be overheating, which could damage the washer or cause a fire hazard.
How much does it cost to fix HC1 error?
DIY cost for a thermistor or heating element is around $20-$40. If you hire a technician, expect $150-$300 including labor.
What causes HC1 error on Samsung washers?
Common causes include a faulty thermistor (temperature sensor), a shorted heating element, or a defective main control board.
Does HC1 error mean the water is too hot?
Yes, the error indicates that the water temperature has exceeded safe limits due to a component failure in the heating system.