Samsung Washer Error Code HE1: How to Fix It

Q: What does error code HE1 mean on a Samsung washer?

HE1 indicates a water temperature sensor over-range error. The washer's sensor detects water temperature outside the expected range, often due to a faulty thermistor, wiring issue, or reversed hoses.

Q: Can I use my Samsung washer with error HE1?

No, the washer will not operate with HE1 as it's a safety issue to prevent damage from incorrect water temperature. You should troubleshoot and fix the error before using.

Q: How much does it cost to fix error HE1 on a Samsung washer?

If you DIY, a replacement thermistor costs $10-30. If you hire a technician, expect $100-200 for service call and parts.

Q: Is error HE1 the same as HE or 1E?

Yes, some Samsung models display HE, 1E, or HE1 for the same temperature sensor error. The troubleshooting steps are the same.

Q: How do I reset error HE1 on my Samsung washer?

Unplug the washer for 5 minutes, then plug it back in. This resets the control board. If the error reappears, the underlying issue must be fixed.

Abstract

Error code HE1 on your Samsung washer means the water temperature sensor is reading out of range (too hot or too cold). This usually indicates a faulty thermistor or a wiring issue. Follow these steps to diagnose and fix the problem.