Samsung Washer Error Code HE2: How to Fix It

Medium 45-60 minutes High Severity Verified June 2026
Error Code
HE2
Brand
Samsung
Product Type
washer
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
45-60 minutes
Samsung washer error code HE2 indicates that the dryer heater has overheated, triggering a safety shutdown. This error typically occurs when the high-limit thermostat fails to properly regulate temperature, requiring immediate replacement to prevent further damage.
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Tools You'll Need

How to Fix Error Code HE2

  1. Safety First - Disconnect Power and Water

    High voltage and hot components present. Always disconnect power before servicing to prevent electrical shock or burns.
  2. Access the Rear Panel

  3. Locate the High-Limit Thermostat

  4. Test the Current Thermostat

  5. Remove the Failed Thermostat

  6. Install the New High-Limit Thermostat

  7. Reassemble and Test

Parts You May Need

High-limit thermostat
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Wire connectors
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High-limit thermostat
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Wire connectors
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High-limit thermostat
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Wire connectors
Check Price on Amazon
High-limit thermostat
Check Price on Amazon
Wire connectors
Check Price on Amazon
High-limit thermostat
Check Price on Amazon
Wire connectors
Check Price on Amazon
High-limit thermostat
Check Price on Amazon
Wire connectors
Check Price on Amazon
High-limit thermostat
Check Price on Amazon
Wire connectors
Check Price on Amazon
High-limit thermostat
Check Price on Amazon
Wire connectors
Check Price on Amazon
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When to Call a Professional

Call a professional technician if you're uncomfortable working with electrical components, if the heater assembly appears damaged, or if the error persists after replacing the thermostat. Also seek professional help if you discover multiple failed components or wiring damage.

Frequently Asked Questions

What causes Samsung washer HE2 error code?
The HE2 error is caused by the dryer heater overheating, usually due to a failed high-limit thermostat that can no longer regulate temperature properly. Poor ventilation, clogged lint filters, or a malfunctioning heating element can also contribute to this issue.
Can I still use my Samsung washer with HE2 error?
No, you should not use the washer when the HE2 error appears. This is a safety feature that prevents potential fire hazards or further damage to the heating system. The washer will not operate until the error is resolved.
How much does a high-limit thermostat replacement cost?
A replacement high-limit thermostat typically costs between $20-50 for the part. Professional installation may add $100-200 in labor costs, making DIY replacement a cost-effective option for those comfortable with basic appliance repair.
How long does a Samsung washer high-limit thermostat last?
High-limit thermostats typically last 5-10 years with normal use. Frequent overheating due to poor ventilation, overloading, or lint buildup can shorten their lifespan significantly.
Will replacing the thermostat fix the HE2 error permanently?
Replacing a failed high-limit thermostat usually resolves the HE2 error permanently. However, if underlying causes like poor ventilation or a failing heating element aren't addressed, the new thermostat may fail prematurely.