Samsung Washer Error Code UE: How to Fix It

Easy 5-15 minutes Low Severity Verified June 2026
Error Code
UE
Brand
Samsung
Product Type
washer
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
5-15 minutes
Samsung washer error code UE indicates an unbalanced load, meaning your laundry items are clumped together on one side of the drum. This prevents the washer from spinning properly and can cause excessive vibration or damage if not corrected.
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Tools You'll Need

How to Fix Error Code UE

  1. Stop the cycle and redistribute clothes

    Wait for the drum to completely stop spinning before opening the door or lid.
  2. Check load size

  3. Verify washer is level

  4. Restart the wash cycle

  5. Run calibration mode if error persists

Parts You May Need

Suspension rod set
Check Price on Amazon
Shock absorber set
Check Price on Amazon
Suspension rod set
Check Price on Amazon
Shock absorber set
Check Price on Amazon
Suspension rod set
Check Price on Amazon
Shock absorber set
Check Price on Amazon
Suspension rod set
Check Price on Amazon
Shock absorber set
Check Price on Amazon
Suspension rod set
Check Price on Amazon
Shock absorber set
Check Price on Amazon
Suspension rod set
Check Price on Amazon
Shock absorber set
Check Price on Amazon
Suspension rod set
Check Price on Amazon
Shock absorber set
Check Price on Amazon
Suspension rod set
Check Price on Amazon
Shock absorber set
Check Price on Amazon
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When to Call a Professional

Call a technician if the UE error persists after trying all steps, if the washer makes loud grinding noises, or if you notice the drum doesn't spin at all. These could indicate worn suspension rods, damaged bearings, or motor issues that require professional repair.

Frequently Asked Questions

Why does my Samsung washer keep getting UE error?
Repeated UE errors usually occur from consistently washing uneven loads, an unlevel washer, or worn suspension components. Try washing similar-sized items together and ensure your washer is properly leveled.
Can I ignore the UE error and keep using my washer?
No, you should not ignore the UE error. Running the washer with an unbalanced load can damage the suspension system, bearings, and motor over time, leading to expensive repairs.
What's the difference between UE and uE error codes?
UE (capital letters) means the washer detected an unbalanced load and stopped the cycle. uE (lowercase 'u') means the washer is attempting to rebalance the load automatically before stopping.
How full should I load my Samsung washer to avoid UE errors?
Fill the drum no more than 2/3 full, leaving space for clothes to move freely. For heavy items like comforters, wash them alone or with a few towels to help balance the load.
Do I need to replace parts when getting UE errors?
Usually no, UE errors are resolved by redistributing clothes and leveling the washer. Parts only need replacement if suspension rods, shock absorbers, or tub bearings are worn, which would cause persistent balance issues.