Shopify Ecommerce Error Code Throttled: How to Fix It

Q: How long does Shopify throttling last?

Shopify throttling typically lasts 1-2 minutes as the rate limit bucket refills using a leaky bucket algorithm. The exact time depends on your API usage pattern and can be checked via the Retry-After header in throttled responses.

Q: What is Shopify's API rate limit?

Shopify's REST API allows 2 requests per second for Basic plans, 4 requests per second for Shopify plans, and 6 requests per second for Advanced plans. Shopify Plus stores get even higher limits. These limits use a bucket system that allows bursts up to 40 calls.

Q: Can I increase my Shopify API rate limit?

Yes, you can increase API rate limits by upgrading your Shopify plan or moving to Shopify Plus. You can also switch to GraphQL Admin API which has higher limits, or implement more efficient coding practices to use fewer API calls.

Q: Why am I getting throttled on Shopify?

You're getting throttled because your store or apps are making too many API requests too quickly. Common causes include inefficient third-party apps, custom integrations polling too frequently, bulk data imports, or multiple apps running simultaneously.

Q: How do I check which app is causing Shopify throttling?

Check the X-Shopify-Shop-Api-Call-Limit header in API responses to monitor usage. Review your installed apps in Shopify admin, temporarily disable apps one by one to identify the culprit, and check your server logs for API call patterns if using custom integrations.

Abstract

The Shopify Throttled error occurs when your store or app exceeds the bucket-based REST API rate limits, temporarily blocking further API requests. This high-severity error can disrupt store operations, app functionality, and data synchronization until the rate limit resets.