Spotify Streaming Error 'Something Went Wrong': How to Fix It

Easy 5-15 minutes Low Severity Verified June 2026
Summarize with ChatGPTSummarize with ClaudeSummarize with Perplexity Add as Preferred Source on Google
Error Code
Something Went Wrong
Brand
Spotify
Product Type
streaming
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
5-15 minutes
The Spotify 'Something Went Wrong' error is a generic playback issue that prevents music from streaming properly. This frustrating error typically occurs due to login sessions, network connectivity, or app cache problems. Most users can resolve this error quickly by logging out and back into their Spotify account.
Ad

Tools You'll Need

How to Fix Error Code Something Went Wrong

  1. Log Out and Back Into Spotify

  2. Check Your Internet Connection

  3. Clear Spotify App Cache

    Clearing cache will remove downloaded offline songs, requiring you to re-download them

  4. Update the Spotify App

  5. Restart Your Device

  6. Switch Network Connection

  7. Reinstall Spotify App

    Uninstalling will remove all downloaded offline music and require re-downloading
Ad

When to Call a Professional

Contact Spotify Support if the error persists after trying all troubleshooting steps, especially if it affects multiple devices on your account. Also reach out if you suspect your account has been compromised or if payment issues are preventing access.

Frequently Asked Questions

Why does Spotify keep saying 'Something Went Wrong'?
This error typically occurs due to session timeouts, poor internet connectivity, corrupted app cache, or server issues. Logging out and back in resolves most cases by refreshing your authentication session.
How do I fix Spotify not working on my phone?
First try logging out and back in, then check your internet connection. If that doesn't work, clear the app cache, update the app, and restart your phone. As a last resort, reinstall the Spotify app.
Does clearing Spotify cache delete my playlists?
No, clearing cache only removes temporary files and downloaded offline songs. Your playlists, saved songs, and account data remain intact since they're stored on Spotify's servers, not locally on your device.
Can I use Spotify without internet after getting this error?
You can only use downloaded offline content without internet, and only if you've logged in within the last 30 days. The 'Something Went Wrong' error often prevents offline playback until you reconnect and refresh your session.

Related Error Codes