Sub-Zero Refrigerator Error Code EC 68: How to Fix It

Q: What does EC 68 mean on a Sub-Zero refrigerator?

EC 68 on a Sub-Zero refrigerator indicates an ice maker bin sensor fault. This means the sensor that detects whether the ice storage bin is full or in place is sending an incorrect signal or has failed. It can result in the ice maker stopping production, overfilling the bin, or the error displaying continuously.

Q: Will EC 68 stop my Sub-Zero from making ice?

Yes, in most cases an EC 68 error will cause the ice maker to pause or stop producing ice entirely. The bin sensor is part of the safety logic that prevents ice overflow — when it reports a fault, the system shuts down ice production until the sensor error is resolved.

Q: Can I reset the EC 68 error code on my Sub-Zero refrigerator?

You can attempt a reset by turning the unit off via the control panel for 60 seconds and then turning it back on. However, if the underlying cause — such as frost buildup, a misaligned bin, or a faulty sensor — is not addressed, the EC 68 code will return after the reset.

Q: How much does it cost to fix a Sub-Zero EC 68 error?

If the fix is as simple as reseating the bin or clearing frost buildup, the repair costs nothing. Replacing the ice maker bin sensor yourself typically costs between $30–$80 for the part. If you hire a certified Sub-Zero technician, expect a service call fee of $100–$200 plus parts and labor, which can bring the total to $150–$400 depending on your location and the extent of the repair.

Q: Is EC 68 covered under Sub-Zero warranty?

Sub-Zero offers a limited warranty that covers parts and labor for a specific period after purchase (typically 2 years full, with extended coverage on sealed systems and certain components). If your unit is within the warranty period, contact Sub-Zero directly or an authorized service provider before attempting DIY repairs, as self-repair can void warranty coverage. Check your warranty documentation or Sub-Zero's website for current coverage terms.

Abstract

The Sub-Zero EC 68 error code signals a fault with the ice maker bin sensor — the component that detects when the ice bin is full and tells the ice maker to stop producing ice. When this sensor malfunctions, your refrigerator may stop making ice entirely, overfill the bin, or continuously display the error. The good news is that this issue is often caused by a mispositioned bin, frost buildup, or a faulty sensor that can be replaced without professional help in many cases.