Tesla Automotive Error Code CC_a004: How to Fix It

Easy 15-45 minutes Medium Severity Verified June 2026
Error Code
CC_a004
Brand
Tesla
Product Type
automotive
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-45 minutes
Tesla error code CC_a004 indicates that charging has stopped due to connection or charger status issues. This error typically occurs when there's a problem with the charging cable connection, the charging port, or the charging station itself.
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Tools You'll Need

How to Fix Error Code CC_a004

  1. Check the charging cable connection

    Never force the charging connector. If it doesn't insert easily, check for obstructions or damage first.
  2. Inspect the charging cable

  3. Reset the charging session

  4. Check the charging station status

    If you smell burning or see sparks, immediately disconnect the charger and contact an electrician.
  5. Test with a different charging location

  6. Perform a soft reset of the vehicle

    Ensure the vehicle is in park and safe before performing this reset.
  7. Check for software updates

  8. Contact Tesla Service if error persists

Parts You May Need

Mobile charging connector
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Charging port assembly
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Mobile charging connector
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Charging port assembly
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Mobile charging connector
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Charging port assembly
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Mobile charging connector
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Charging port assembly
Check Price on Amazon
Mobile charging connector
Check Price on Amazon
Charging port assembly
Check Price on Amazon
Mobile charging connector
Check Price on Amazon
Charging port assembly
Check Price on Amazon
Mobile charging connector
Check Price on Amazon
Charging port assembly
Check Price on Amazon
Mobile charging connector
Check Price on Amazon
Charging port assembly
Check Price on Amazon
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When to Call a Professional

Contact Tesla Service if the error persists after trying all troubleshooting steps, if you notice any burning smells or sparks from the charging equipment, or if the charging port appears physically damaged. Professional diagnosis may be needed for internal charging system components.

Frequently Asked Questions

What does Tesla error code CC_a004 mean?
Tesla error code CC_a004 indicates that charging has stopped due to a connection issue or charger status problem. This can be caused by loose connections, damaged cables, or charging station malfunctions.
Can I drive my Tesla with CC_a004 error?
Yes, you can drive your Tesla normally with this error. The CC_a004 code only affects charging functionality and doesn't impact the vehicle's driving performance or safety systems.
How do I reset Tesla charging after CC_a004 error?
Reset Tesla charging by stopping the current session via the touchscreen, waiting 30 seconds, then reconnecting the cable. You can also perform a soft reset by holding both steering wheel scroll buttons until the screen reboots.
Will CC_a004 error void my Tesla warranty?
No, the CC_a004 error itself will not void your Tesla warranty. This is a diagnostic code that helps identify charging issues and is covered under normal warranty terms if related to a manufacturing defect.
Can cold weather cause Tesla CC_a004 error?
Cold weather can contribute to CC_a004 errors by causing charging port components to contract or moisture to freeze, affecting connections. Preconditioning your Tesla before charging in cold weather can help prevent these issues.