Windows Error Code 0x0000011B: How to Fix It

Medium 1-3 hours High Severity Verified June 2026
Error Code
0x0000011B
Brand
Microsoft Windows
Product Type
operating_system
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
1-3 hours
Windows error code 0x0000011B, also known as DRIVER_RETURNED_HOLDING_CANCEL_LOCK, is a Blue Screen of Death (BSOD) error that occurs when a device driver fails to properly release a cancel lock during system operations. This critical system error typically indicates faulty or incompatible drivers that are interfering with Windows kernel operations.
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Tools You'll Need

How to Fix Error Code 0x0000011B

  1. Restart in Safe Mode

    Save any open work before restarting as all programs will close
  2. Uninstall Recently Added Hardware Drivers

    Only uninstall drivers you recently installed or that show error symbols
  3. Update All Device Drivers

    Download drivers only from official manufacturer websites to avoid malware
  4. Run System File Checker

    Do not interrupt the SFC scan process as it may corrupt system files
  5. Check for Windows Updates

  6. Perform System Restore

    System restore will uninstall programs installed after the restore point date
  7. Check Memory and Hard Drive

    Memory and disk scans can take several hours to complete

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When to Call a Professional

Contact a computer technician if the error persists after trying all steps, if you're unable to boot into Safe Mode, or if multiple hardware components appear to be failing. Professional help is also recommended if you're uncomfortable modifying system settings or lack experience with driver management.

Frequently Asked Questions

What causes Windows error code 0x0000011B?
Error 0x0000011B is caused by device drivers that fail to properly release cancel locks during system operations. This typically happens with faulty, outdated, or incompatible drivers, especially after hardware changes or Windows updates.
Can I fix 0x0000011B without losing my files?
Yes, most fixes for this error don't require formatting your drive. Driver updates, system file repairs, and system restore preserve your personal files. Only complete Windows reinstallation would risk file loss, which is rarely necessary for this error.
How do I identify which driver is causing the 0x0000011B error?
Check the BSOD screen for driver file names mentioned in the error details. Use Event Viewer to examine system logs around crash times. Device Manager will show problematic devices with yellow warning symbols. Recently installed or updated drivers are common culprits.
Will Safe Mode fix the 0x0000011B error permanently?
Safe Mode itself doesn't fix the error but allows you to access your system to perform repairs. You must uninstall problematic drivers, update drivers, or run system repairs while in Safe Mode to permanently resolve the issue.
Should I reinstall Windows for error 0x0000011B?
Windows reinstallation is rarely necessary for this error. Try driver updates, system file repairs, and system restore first. Only consider reinstalling Windows if all other methods fail and the system is completely unstable.