Windows Update Error Code 0x80246008: How to Fix It

Medium 30-45 minutes Medium Severity Verified June 2026
Error Code
0x80246008
Brand
Windows Update
Product Type
operating_system
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-45 minutes
Windows Update error code 0x80246008 occurs when the Background Intelligent Transfer Service (BITS) fails to start or connect properly. This service is essential for downloading Windows updates, and when it's not working, your system can't receive critical security patches and feature updates.
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Tools You'll Need

How to Fix Error Code 0x80246008

  1. Create System Restore Point

    Always create a backup before making system changes in case you need to restore your computer to a working state.
  2. Run Windows Update Troubleshooter

  3. Restart BITS Service Manually

  4. Reset Windows Update Components

    Make sure to run Command Prompt as Administrator or these commands will fail.
  5. Clear Windows Update Cache

    Only delete folder contents, not the folders themselves. Windows will recreate the necessary files automatically.
  6. Run SFC and DISM Scans

  7. Check Windows Update Settings

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When to Call a Professional

Contact Microsoft Support or a computer technician if the error persists after trying all steps, if you're uncomfortable using Command Prompt, or if you encounter blue screen errors during the process. Professional help may be needed for corrupted system files or hardware issues affecting the update service.

Frequently Asked Questions

What causes Windows Update error 0x80246008?
This error is caused by the Background Intelligent Transfer Service (BITS) failing to start or connect. Common causes include corrupted system files, stopped Windows services, network connectivity issues, or conflicting third-party software.
Is it safe to delete Windows Update cache files?
Yes, it's safe to delete the contents of the SoftwareDistribution and catroot2 folders. Windows will automatically recreate these files when you restart the computer and check for updates again.
How do I know if BITS service is running properly?
Open Services (services.msc), find 'Background Intelligent Transfer Service', and check that its status shows 'Running' and startup type is set to 'Automatic'. If Windows Update works without errors, BITS is functioning correctly.
Will fixing this error delete my personal files?
No, the steps to fix error 0x80246008 only affect Windows Update components and system files. Your personal documents, photos, and installed programs will remain untouched.
Can I prevent this error from happening again?
Keep your system updated, avoid force-shutting down during updates, run regular system file scans with SFC, and ensure your antivirus isn't blocking Windows Update processes. Regular maintenance helps prevent service corruption.