Xbox 360 Error Code E68: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
E68
Brand
Xbox 360
Product Type
game_platform
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Xbox 360 error code E68 indicates a hard drive failure or short circuit in the accessory port. This error typically occurs when the console cannot properly communicate with the attached hard drive or detects electrical issues with connected accessories.
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Tools You'll Need

How to Fix Error Code E68

  1. Power cycle the console

    Always unplug from the wall outlet, not just the console, to ensure complete power drainage.
  2. Remove and reseat the hard drive

  3. Test without the hard drive

  4. Check accessory connections

  5. Test with a different hard drive

  6. Inspect internal connections

    Opening the console will void your warranty. Only attempt if you have experience with electronics repair and proper anti-static precautions.
  7. Factory reset the console

    This will erase all console settings and downloaded content. Back up any important saves to a memory card first.

Parts You May Need

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When to Call a Professional

Contact Microsoft support or a qualified console repair technician if the error persists after trying all steps, if you're uncomfortable opening the console, or if you notice signs of internal hardware damage like burning smells or visible component damage.

Frequently Asked Questions

Can I fix Xbox 360 E68 error without replacing the hard drive?
Sometimes yes - try power cycling, reseating the hard drive, and checking accessory connections first. However, if the hard drive itself is faulty, replacement is the only permanent solution.
Will I lose my game saves if I replace my Xbox 360 hard drive?
Yes, unless you transfer your saves to a memory card or USB device before removing the faulty hard drive. Always back up important data when possible before hardware replacement.
How much does a replacement Xbox 360 hard drive cost?
Official Xbox 360 hard drives typically range from $30-80 depending on storage capacity (20GB, 60GB, 120GB, 250GB, 320GB). Third-party compatible drives may be less expensive but ensure compatibility first.
Can error E68 be caused by a faulty power supply?
While E68 specifically indicates hard drive or accessory port issues, a failing power supply can sometimes trigger various errors. If multiple error codes appear, test with a known good power supply.
Is Xbox 360 error E68 covered under warranty?
If your console is still under Microsoft's warranty, error E68 is typically covered for hardware defects. Contact Xbox support for warranty repair or replacement options before attempting DIY fixes.