Xbox Series X/S Error Code 0x80073D02: How to Fix It

Easy 15-45 minutes Medium Severity Verified June 2026
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Error Code
0x80073D02
Brand
Xbox Series X/S
Product Type
game_platform
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-45 minutes
Error code 0x80073D02 on Xbox Series X/S indicates package registry corruption, often preventing games or apps from launching. This issue typically arises from incomplete updates or storage errors. The following steps will help you resolve it without losing your data.
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How to Fix Error Code 0x80073D02

  1. Restart Your Console

  2. Clear Local Saved Games

    Ensure your console is connected to Xbox Live so cloud saves sync.

  3. Power Cycle Your Console

    Do not skip the unplug step as it resets internal components.

  4. Reset Console with Apps and Games

    This does not remove your saved data, but backing up is recommended.

  5. Reinstall the Problematic Game or App

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When to Call a Professional

If the error persists after a full factory reset (Settings > System > Console info > Reset > Reset and remove everything), or if the console fails to boot normally, contact Xbox Support for repair or replacement.

Frequently Asked Questions

Will I lose my game saves with error 0x80073D02?
No, your game saves are stored in the cloud if you have Xbox Live. Clearing local saves or resetting with 'Keep my games & apps' preserves them.
Can error 0x80073D02 be caused by a bad hard drive?
Yes, internal storage corruption can trigger this error. Performing a reset may fix it, but if it recurs, the hard drive may need replacement.
Does error 0x80073D02 affect both Series X and Series S?
Yes, it can occur on both consoles. The fixes are identical.
How do I update my Xbox to prevent this error?
Go to Settings > System > Updates to install the latest system update. Enable 'Keep my console up to date' to receive automatic updates.
Is there a way to fix error 0x80073D02 without resetting?
Try the power cycle and clearing local saves first. If those don't work, a reset is usually necessary to fix registry corruption.

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