Xbox Series X/S Error Code 0x87C40000: How to Fix It

Easy 10-30 minutes Medium Severity Verified June 2026
Summarize with ChatGPTSummarize with ClaudeSummarize with Perplexity Add as Preferred Source on Google
Error Code
0x87C40000
Brand
Xbox Series X/S
Product Type
game_platform
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-30 minutes
Error code 0x87C40000 on Xbox Series X/S usually means there's a problem launching an app or game. It's often caused by a temporary glitch, corrupted data, or network issues. Follow these steps to fix it and get back to your game.
Ad

How to Fix Error Code 0x87C40000

  1. Restart Your Xbox

  2. Check Xbox Live Service Status

  3. Test Network Connection

  4. Clear Local Saved Games

    Warning: This will remove games saved locally, but they will sync from the cloud when you next sign in.

  5. Uninstall and Reinstall the App or Game

  6. Power Cycle Your Network Hardware

  7. Reset Your Xbox's MAC Address

  8. Factory Reset Your Xbox (Keep Games & Apps)

    Warning: This will reset all settings and remove any accounts not synced. You'll need to sign in again.
Ad

When to Call a Professional

If you've tried all steps and the error persists, contact Xbox Support. There may be a hardware issue with your console's hard drive or network adapter.

Frequently Asked Questions

What does error 0x87C40000 mean?
Error 0x87C40000 is a generic app error that usually indicates a problem launching a game or app due to a network issue, corrupted data, or a temporary glitch.
Will clearing local saved games delete my progress?
No, your game saves are stored in the cloud (if you're online). Clearing local saves only removes local copies; they will sync from the cloud when you launch the game.
Can a bad network cause this error?
Yes, a slow or unstable internet connection can prevent apps from launching. Check your network speed and reset your modem/router if needed.
Do I need to factory reset my Xbox to fix error 0x87C40000?
Not necessarily. Try the other steps first, like restarting, clearing local saves, and reinstalling the app. A factory reset is a last resort.
Is error 0x87C40000 a sign of hardware failure?
Rarely. It's usually a software or network issue. If it persists after all steps, contact Xbox Support to rule out hardware problems.

Related Error Codes