Xbox Series X/S Error Code 0x87E10BC6: How to Fix It

Easy 15-30 minutes Medium Severity Verified June 2026
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Error Code
0x87E10BC6
Brand
Xbox Series X/S
Product Type
game_platform
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-30 minutes
Error 0x87E10BC6 appears when you try to play a game that isn't licensed to your current profile. This usually happens if you're signed in with a different account than the one that purchased the game, or if the license needs to be refreshed. Follow these steps to regain access to your game.
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Tools You'll Need

How to Fix Error Code 0x87E10BC6

  1. Check Your Active Profile

  2. Restart Your Console

  3. Set Console as Home Xbox

    You can only change your home Xbox five times per year.

  4. Verify Game License

  5. Reinstall the Game

    This will delete all local saves, but cloud saves will be synced when you reinstall.
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When to Call a Professional

If you have tried all steps and still see the error, contact Xbox Support as there may be a billing or account issue that requires a support agent.

Frequently Asked Questions

What does Xbox error 0x87E10BC6 mean?
It means the game you're trying to play isn't licensed to your current profile. This usually happens when you're signed in with a different account or the license needs renewal.
Can I fix error 0x87E10BC6 without losing my game saves?
Yes, most steps don't affect saves. Reinstalling the game won't delete cloud saves, as they sync once you reinstall.
Why do I get error 0x87E10BC6 on a game I own?
This can occur if your console isn't set as your home Xbox, or if you're signed in with a different account. Check your active profile and home Xbox settings.
Will switching to a different Xbox fix this error?
Not necessarily. The license is tied to your account. You'll need to sign in with the purchasing account or set the new console as your home Xbox.
How many times can I change my home Xbox?
You can change your home Xbox up to five times per year. Plan accordingly.

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