Brother Printer Error Code 35: How to Fix It

Medium 20-45 minutes High Severity Verified June 2026
Error Code
Machine Error 35
Brand
Brother
Product Type
printer
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
20-45 minutes
Brother printer error code 35 indicates a purge unit jam or obstruction in the cleaning station. This error prevents the printer from performing its automatic cleaning cycles and can stop all printing operations until resolved.
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Tools You'll Need

How to Fix Error Code Machine Error 35

  1. Power off and unplug the printer

    Always unplug the printer before accessing internal components to prevent injury from moving parts
  2. Open the front cover

  3. Remove all ink cartridges

    Handle cartridges carefully to avoid getting ink on your hands or clothing
  4. Locate the purge unit area

  5. Check for visible obstructions

  6. Remove any debris carefully

    Never use excessive force or sharp objects that could damage delicate components
  7. Check the purge unit mechanism

    Only apply gentle pressure - forcing stuck components can cause permanent damage
  8. Clean the cartridge contacts

  9. Reinstall cartridges and test

  10. Run a cleaning cycle

Parts You May Need

Purge unit assembly
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Lint-free cleaning cloths
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Distilled water
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Purge unit assembly
Check Price on Amazon
Lint-free cleaning cloths
Check Price on Amazon
Distilled water
Check Price on Amazon
Purge unit assembly
Check Price on Amazon
Lint-free cleaning cloths
Check Price on Amazon
Distilled water
Check Price on Amazon
Purge unit assembly
Check Price on Amazon
Lint-free cleaning cloths
Check Price on Amazon
Distilled water
Check Price on Amazon
Purge unit assembly
Check Price on Amazon
Lint-free cleaning cloths
Check Price on Amazon
Distilled water
Check Price on Amazon
Purge unit assembly
Check Price on Amazon
Lint-free cleaning cloths
Check Price on Amazon
Distilled water
Check Price on Amazon
Purge unit assembly
Check Price on Amazon
Lint-free cleaning cloths
Check Price on Amazon
Distilled water
Check Price on Amazon
Purge unit assembly
Check Price on Amazon
Lint-free cleaning cloths
Check Price on Amazon
Distilled water
Check Price on Amazon
Purge unit assembly
Check Price on Amazon
Lint-free cleaning cloths
Check Price on Amazon
Distilled water
Check Price on Amazon
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When to Call a Professional

Contact a Brother service technician if the purge unit mechanism is physically damaged, parts are broken, or if error 35 continues after cleaning. Professional repair is also needed if the printer is still under warranty to avoid voiding coverage.

Frequently Asked Questions

What causes Brother printer error code 35?
Error code 35 is caused by obstructions in the purge unit or cleaning station, such as paper fragments, dried ink buildup, foreign objects, or mechanical failure of the purge unit components.
Can I continue printing with error code 35?
No, error code 35 typically prevents all printing operations until resolved. The printer cannot perform necessary cleaning cycles, which can lead to poor print quality or permanent print head damage if ignored.
How often should I clean my Brother printer to prevent error 35?
Clean your Brother printer monthly or after every 500-1000 pages printed. Regular cleaning prevents ink buildup and debris accumulation that can cause purge unit jams and error code 35.
Is Brother printer error code 35 covered under warranty?
Error code 35 may be covered under warranty if caused by manufacturing defects. However, damage from debris, misuse, or lack of maintenance is typically not covered. Check your warranty terms before attempting repairs.
How much does it cost to fix Brother printer error code 35?
DIY cleaning costs nothing beyond basic supplies. Professional purge unit replacement typically costs $80-150 for parts and labor, depending on the printer model and local service rates.