Brother Printer Error Code A2: How to Fix It

Easy 5-10 minutes Low Severity Verified June 2026
Error Code
A2
Brand
Brother
Product Type
printer
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
5-10 minutes
Brother printer error code A2 indicates a document jam in the Automatic Document Feeder (ADF). This occurs when paper gets stuck while feeding through the document scanner, preventing normal operation. The good news is this is typically an easy fix that you can resolve in just a few minutes.
Ad

Tools You'll Need

How to Fix Error Code A2

  1. Power off the printer

    Always unplug the printer before attempting to remove jammed paper to prevent injury from moving parts.
  2. Open the ADF cover

  3. Remove jammed paper carefully

    Never pull paper backward against the feed direction as this can damage the rollers or sensors.
  4. Check the ADF input and output trays

  5. Clean the ADF rollers

  6. Close the ADF cover and restart

  7. Test the ADF function

Parts You May Need

ADF roller assembly
Check Price on Amazon
ADF separation pad
Check Price on Amazon
ADF roller assembly
Check Price on Amazon
ADF separation pad
Check Price on Amazon
ADF roller assembly
Check Price on Amazon
ADF separation pad
Check Price on Amazon
ADF roller assembly
Check Price on Amazon
ADF separation pad
Check Price on Amazon
ADF roller assembly
Check Price on Amazon
ADF separation pad
Check Price on Amazon
ADF roller assembly
Check Price on Amazon
ADF separation pad
Check Price on Amazon
ADF roller assembly
Check Price on Amazon
ADF separation pad
Check Price on Amazon
ADF roller assembly
Check Price on Amazon
ADF separation pad
Check Price on Amazon
ADF roller assembly
Check Price on Amazon
ADF separation pad
Check Price on Amazon
Ad

When to Call a Professional

Contact Brother support or a printer technician if the A2 error persists after clearing all visible jams, if you find damaged rollers or sensors, or if the ADF cover won't close properly after cleaning.

Frequently Asked Questions

Why does my Brother printer keep getting A2 errors?
Frequent A2 errors usually indicate worn ADF rollers, using inappropriate paper types, overloading the document feeder, or debris buildup. Clean the rollers regularly and ensure you're using recommended paper weights and sizes.
Can I still print if my ADF has an A2 error?
Yes, you can still print normally even with an A2 error. The error only affects the ADF scanning and copying functions. Regular printing from your computer will work fine.
What paper types cause Brother A2 errors?
Wrinkled, torn, or overly thick paper, sticky notes, stapled documents, and paper that's too small or large for the ADF specifications commonly cause A2 jams. Always use smooth, standard-weight paper in the ADF.
How do I prevent Brother A2 errors in the future?
Prevent A2 errors by using only recommended paper types, not overloading the ADF (typically 50 sheets max), keeping the ADF clean, and ensuring documents are flat and properly aligned before feeding.