Brother Printer Error Code No Paper: How to Fix It

Easy 5-10 minutes Low Severity Verified June 2026
Error Code
No Paper
Brand
Brother
Product Type
printer
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
5-10 minutes
The Brother printer 'No Paper' error appears when your printer cannot detect paper in the tray, even if paper is present. This common issue is usually caused by improperly loaded paper, paper sensor problems, or incorrect paper settings.
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Tools You'll Need

How to Fix Error Code No Paper

  1. Check Paper Tray

  2. Reload Paper Correctly

  3. Clean Paper Sensors

    Turn off the printer before cleaning internal components
  4. Check Paper Settings

  5. Restart the Printer

  6. Test Print

Parts You May Need

Standard copy paper
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Standard copy paper
Check Price on Amazon
Standard copy paper
Check Price on Amazon
Standard copy paper
Check Price on Amazon
Standard copy paper
Check Price on Amazon
Standard copy paper
Check Price on Amazon
Standard copy paper
Check Price on Amazon
Standard copy paper
Check Price on Amazon
Standard copy paper
Check Price on Amazon
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When to Call a Professional

Contact Brother support if the error persists after trying all steps, if you notice physical damage to paper sensors or rollers, or if the printer is still under warranty and needs professional diagnosis.

Frequently Asked Questions

Why does my Brother printer say no paper when there is paper?
This usually happens when paper is loaded incorrectly, paper sensors are dirty, or the paper size settings don't match the actual paper. Make sure paper guides are properly adjusted and sensors are clean.
How do I clean Brother printer paper sensors?
Turn off the printer and locate the small plastic sensors in the paper tray area. Gently wipe them with a clean, dry cloth to remove dust and debris. Avoid using liquids or compressed air.
What paper types work best with Brother printers?
Use standard 20lb copy paper for most printing. Avoid paper that's too thin, thick, textured, or previously printed on. Always check your printer manual for specific paper weight and size recommendations.
Can I use any size paper in my Brother printer?
No, use only paper sizes supported by your specific Brother printer model. Common sizes include Letter (8.5x11), Legal (8.5x14), and A4. Check your printer specifications for the complete list of supported sizes.