Jandy AquaPure Error Code 14: How to Fix It
Medium 30 minutes to 2 hours Medium Severity
Verified June 2026
- Error Code
- 14
- Brand
- Jandy
- Product Type
- pool_equipment
- Severity
- Medium
- DIY Difficulty
- Medium
- Estimated Fix Time
- 30 minutes to 2 hours
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Tools You'll Need
- Test kit or digital salt meter
- Muriatic acid
- Bucket
- Goggles and gloves
- Multimeter
How to Fix Error Code 14
-
Check Salt Level
-
Inspect the Salt Cell
Always turn off power before servicing electrical equipment to avoid shock. -
Clean the Salt Cell
Muriatic acid is corrosive. Use protective gear and work in a well-ventilated area. -
Add Salt to Pool
-
Reset the System
-
Check the Flow Switch and Wiring
-
Test the Salt Cell Itself
Use caution when testing live electrical components.
Parts You May Need
Jandy AquaPure salt cell
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Flow switch
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Jandy AquaPure salt cell
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Flow switch
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Jandy AquaPure salt cell
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Flow switch
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Jandy AquaPure salt cell
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Flow switch
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When to Call a Professional
If you have added salt to the proper level, cleaned the cell, and verified wiring but the error still appears, call a pool professional. The control board or cell may need replacement.Frequently Asked Questions
What does Jandy AquaPure error 14 mean?
Error 14 indicates low salt level in the pool. The system detects insufficient salt to produce chlorine.
How do I clear error 14 on my Jandy AquaPure?
First, check and adjust salt level. Then clean the salt cell. After that, reset the power. The error should clear.
What is the proper salt level for Jandy AquaPure?
The recommended salt level is between 2700 and 3500 ppm (parts per million).
Can a dirty salt cell cause error 14?
Yes, calcium buildup or debris on the cell plates can interfere with the salt reading and trigger the error.
How often should I clean my Jandy salt cell?
Typically every 3-6 months, depending on pool chemistry and usage. Check regularly for scale.