Jandy AquaPure Error Code 14: How to Fix It

Medium 30 minutes to 2 hours Medium Severity Verified June 2026
Error Code
14
Brand
Jandy
Product Type
pool_equipment
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30 minutes to 2 hours
Error code 14 on your Jandy AquaPure salt chlorine generator indicates that the salt level in your pool is too low. This can prevent the system from generating chlorine, leading to algae growth and poor water quality.
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Tools You'll Need

How to Fix Error Code 14

  1. Check Salt Level

  2. Inspect the Salt Cell

    Always turn off power before servicing electrical equipment to avoid shock.
  3. Clean the Salt Cell

    Muriatic acid is corrosive. Use protective gear and work in a well-ventilated area.
  4. Add Salt to Pool

  5. Reset the System

  6. Check the Flow Switch and Wiring

  7. Test the Salt Cell Itself

    Use caution when testing live electrical components.

Parts You May Need

Jandy AquaPure salt cell
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Jandy AquaPure salt cell
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Jandy AquaPure salt cell
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Jandy AquaPure salt cell
Check Price on Amazon
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When to Call a Professional

If you have added salt to the proper level, cleaned the cell, and verified wiring but the error still appears, call a pool professional. The control board or cell may need replacement.

Frequently Asked Questions

What does Jandy AquaPure error 14 mean?
Error 14 indicates low salt level in the pool. The system detects insufficient salt to produce chlorine.
How do I clear error 14 on my Jandy AquaPure?
First, check and adjust salt level. Then clean the salt cell. After that, reset the power. The error should clear.
What is the proper salt level for Jandy AquaPure?
The recommended salt level is between 2700 and 3500 ppm (parts per million).
Can a dirty salt cell cause error 14?
Yes, calcium buildup or debris on the cell plates can interfere with the salt reading and trigger the error.
How often should I clean my Jandy salt cell?
Typically every 3-6 months, depending on pool chemistry and usage. Check regularly for scale.