Ledger Crypto Wallet Error Code 0x6982: How to Fix It

Q: What does Ledger error code 0x6982 mean?

Error 0x6982 means your Ledger device's security status is not satisfied, typically because the device is locked and needs to be unlocked with your PIN before transactions can be processed.

Q: Why do I keep getting 0x6982 error even after unlocking my Ledger?

This can happen if the wrong cryptocurrency app is open on your device, if there's a connection issue between your device and wallet software, or if your Ledger Live needs updating.

Q: Can I lose my crypto if I get error 0x6982?

No, error 0x6982 is a security feature and won't cause you to lose cryptocurrency. Your funds remain safe on the blockchain - you just need to properly unlock and authenticate your device to access them.

Q: How do I unlock my Ledger device to fix 0x6982?

Use the left and right buttons on your Ledger to enter your PIN code digit by digit, pressing both buttons simultaneously to confirm each number. The device will unlock once you enter the correct PIN.

Q: What should I do if I forgot my Ledger PIN?

If you enter the wrong PIN three times, your Ledger will reset. You'll need to restore it using your 24-word recovery phrase. If you don't have your recovery phrase, contact Ledger support immediately.

Abstract

Error code 0x6982 on your Ledger crypto wallet means the security status is not satisfied because your device is locked or not properly authenticated. This error typically appears when trying to access your wallet or perform transactions without first unlocking your Ledger device.