Ledger Crypto Wallet Error Code 0x6985: How to Fix It

Q: Why does my Ledger keep showing error 0x6985?

Error 0x6985 appears when you reject a transaction on your Ledger device. This happens when you press 'Reject' instead of 'Approve', or if you don't respond within the timeout period. Simply restart the transaction and approve it when ready.

Q: Is error code 0x6985 dangerous for my crypto?

No, error 0x6985 is actually a security feature working correctly. It means your Ledger successfully prevented an unauthorized transaction. Your funds remain safe, and you can retry the transaction when you're ready to approve it.

Q: How do I avoid accidentally rejecting transactions?

Take your time when reviewing transactions on your Ledger screen. Read all details carefully, including the recipient address and amount. Use the right button to scroll through all information before making your decision to approve or reject.

Q: Can I recover a rejected transaction?

Rejected transactions aren't lost - they simply weren't executed. You can initiate the same transaction again from your wallet application. The cryptocurrency remains in your account until you successfully approve and complete the transaction.

Q: What should I do if my Ledger won't respond to button presses?

Try restarting your Ledger device by disconnecting and reconnecting it. If buttons remain unresponsive, try a different USB cable or port. If the problem persists, contact Ledger support as you may have a hardware issue.

Abstract

Ledger error code 0x6985 occurs when you reject a transaction on your hardware wallet device. This is actually a normal security feature that prevents unauthorized transactions, but it can be frustrating when you accidentally decline a legitimate transaction.