Netflix Error Code M7111-1331-5059: How to Fix It

Easy 5-20 minutes Medium Severity Verified June 2026
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Error Code
M7111-1331-5059
Brand
Netflix
Product Type
streaming
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
5-20 minutes
Netflix error code M7111-1331-5059 means Netflix has detected that your internet connection is being routed through a VPN, proxy server, or unblocker service, which violates their terms of service. Netflix actively blocks these tools to enforce regional content licensing agreements. To fix this error, you need to disable or reconfigure your VPN or proxy so that Netflix sees your real, unmasked IP address.
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Tools You'll Need

How to Fix Error Code M7111-1331-5059

  1. Disconnect Your VPN Completely

  2. Disable Any Proxy Server Settings

  3. Check for VPN Browser Extensions

  4. Flush Your DNS Cache

  5. Switch to a Different DNS Server

  6. Restart Your Router and Device

  7. Clear Netflix App Cache and Data (Mobile and Smart TV)

  8. Check If Your ISP Uses Carrier-Grade NAT (CGNAT) or Shared IPs

  9. Sign Out and Sign Back Into Netflix

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When to Call a Professional

This error is almost always resolved by the user without professional help. However, if you believe your IP address has been permanently flagged by Netflix despite having no VPN or proxy active, contact Netflix customer support directly at help.netflix.com or by phone. If your ISP is assigning you a shared IP that is causing false positives, contact your ISP's technical support team to request a dedicated IP address. No third-party technician is needed for this error.

Frequently Asked Questions

Why is Netflix showing error M7111-1331-5059 when I am not using a VPN?
Netflix can trigger this error even if you are not intentionally using a VPN. Common causes include a browser extension with proxy features, a DNS service flagged by Netflix, a shared ISP IP address previously associated with VPN use, or residual settings from a VPN you used in the past. Try flushing your DNS cache, changing your DNS server to Google (8.8.8.8) or Cloudflare (1.1.1.1), and clearing your browser extensions to resolve the false positive.
Can I use a VPN with Netflix at all?
Netflix actively detects and blocks VPNs to comply with regional content licensing agreements. While some premium VPN services claim to work with Netflix by frequently rotating their IP addresses, Netflix continuously updates its detection systems. Using a VPN with Netflix is against Netflix's Terms of Use, and there is no guaranteed VPN solution. For reliable access, use Netflix without a VPN on your home internet connection.
Does this error affect my Netflix account or billing?
No, error M7111-1331-5059 does not affect your Netflix account standing, subscription, or billing. It is a temporary streaming block that occurs at the session level. Once you disable your VPN or proxy and clear the error, your account continues normally with no penalties or charges.
Why does this error only appear on certain devices or browsers?
The error may appear on specific devices or browsers because the VPN or proxy is only active on that particular device, or because that browser has a VPN extension installed. For example, you might have a VPN extension in Chrome but not Firefox, causing Netflix to block streaming in Chrome only. Check each device and browser separately and remove any VPN tools specific to that environment.
How long does it take for Netflix to unblock my IP after I disable the VPN?
In most cases, Netflix lifts the block immediately or within a few minutes once the VPN is disconnected and your real IP address is visible. If the block persists after disabling the VPN, flush your DNS cache, restart your router to get a refreshed IP address from your ISP, and sign out then back into Netflix. If problems continue after 30 minutes, contact Netflix support as your IP may require manual review.

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