Netflix Streaming Error Code UI-113: How to Fix It
Easy 10-20 minutes Medium Severity
Verified June 2026
- Error Code
- UI-113
- Brand
- Netflix
- Product Type
- streaming
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 10-20 minutes
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Tools You'll Need
- Internet connection
- Device with app store access
How to Fix Error Code UI-113
-
Sign out of Netflix
-
Close the Netflix app completely
-
Restart your device
Make sure to properly shut down your device rather than just putting it in sleep mode -
Check your internet connection
-
Clear Netflix app data
Clearing app data will require you to sign in again and re-download any downloaded content -
Reinstall the Netflix app
-
Sign back into Netflix
Parts You May Need
Stable internet connection
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Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
Stable internet connection
Check Price on Amazon
Sufficient device storage
Check Price on Amazon
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When to Call a Professional
Contact Netflix customer support if the error persists after reinstalling the app, as this may indicate an account-specific issue or regional service problems that require technical assistance from Netflix.Frequently Asked Questions
What does Netflix error code UI-113 mean?
Netflix error code UI-113 indicates that the Netflix app needs to be refreshed due to corrupted app data or temporary connection issues. It's typically resolved by signing out, restarting the app, or reinstalling it.
Will I lose my downloaded Netflix shows if I clear app data?
Yes, clearing app data or reinstalling the Netflix app will remove all downloaded content. You'll need to re-download any shows or movies you want to watch offline after fixing the error.
Why does Netflix error UI-113 keep coming back?
Recurring UI-113 errors may be caused by unstable internet connection, outdated app versions, insufficient device storage, or account authentication issues. Try updating your device's software and ensuring a stable internet connection.
Can Netflix error UI-113 be fixed without reinstalling the app?
Yes, in many cases you can fix UI-113 by signing out of Netflix, force closing the app, restarting your device, and signing back in. Reinstalling is only necessary if simpler solutions don't work.
Does Netflix error UI-113 affect all devices on my account?
No, error UI-113 is device-specific and typically only affects the device you're currently using. Other devices logged into your Netflix account should continue working normally.