Netflix Streaming Error Code UI-800-3: How to Fix It
Easy 5-10 minutes Medium Severity
Verified June 2026
- Error Code
- UI-800-3
- Brand
- Netflix
- Product Type
- streaming
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 5-10 minutes
Ad
Tools You'll Need
- Remote control
- Device power cable access
How to Fix Error Code UI-800-3
-
Sign out of Netflix on your device
-
Restart your streaming device
Make sure to save any work on other apps before restarting your device. -
Clear Netflix app data (if applicable)
-
Sign back into Netflix
-
Test Netflix functionality
Ad
When to Call a Professional
Contact Netflix customer support if the error persists after multiple sign-out attempts, or if you're unable to sign back in due to account issues. Also reach out if the error appears on multiple devices, which may indicate an account-level problem.Frequently Asked Questions
Why does Netflix error UI-800-3 keep happening?
This error typically occurs due to outdated cached data, network connectivity issues, or when Netflix updates its servers. Regular app updates and occasional sign-outs can prevent recurrence.
Will I lose my Netflix watch history if I sign out?
No, your watch history, My List, and viewing preferences are stored on Netflix's servers and tied to your account. Signing out and back in will not affect your saved data.
Does UI-800-3 affect all Netflix profiles?
Yes, this error typically affects the entire Netflix account on that specific device. All profiles will need to be accessed again after signing back in.
Can a slow internet connection cause error UI-800-3?
While UI-800-3 is primarily a data refresh issue, poor internet connectivity can contribute to the problem. Ensure you have a stable internet connection before troubleshooting.