PlayStation 3 Error Code 80710102: How to Fix It

Medium 30-45 minutes Medium Severity Verified June 2026
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Error Code
80710102
Brand
PlayStation 3
Product Type
game_platform
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-45 minutes
PlayStation 3 error code 80710102 appears when your console cannot connect to the internet via wireless network. This error typically indicates a problem with your router settings, IP configuration, or wireless connection parameters that prevent your PS3 from establishing a stable internet connection.
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Tools You'll Need

How to Fix Error Code 80710102

  1. Check Your Network Connection

  2. Restart Your Network Equipment

    Wait for all network lights on your router to stabilize before proceeding to avoid connection conflicts.

  3. Reset PS3 Network Settings

  4. Configure Manual IP Settings

    Make sure the IP address you choose isn't already in use by another device on your network.

  5. Check Router Security Settings

  6. Update Router Firmware

    Do not interrupt the firmware update process as this can permanently damage your router.

  7. Try Wired Connection for Testing

Parts You May Need

Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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When to Call a Professional

Contact your internet service provider if wired connections also fail, or call a network technician if you're uncomfortable accessing router settings. If multiple devices can't connect to your network, the router itself may need professional diagnosis or replacement.

Frequently Asked Questions

What does PlayStation 3 error code 80710102 mean?
Error code 80710102 means your PS3 cannot establish an internet connection through wireless network. It's usually caused by router configuration issues, incorrect network settings, or IP address conflicts.
Why does my PS3 keep getting error 80710102?
Common causes include outdated router firmware, incorrect wireless security settings, IP address conflicts, or interference from other wireless devices. Router distance and signal strength can also trigger this error.
Can I fix PS3 error 80710102 without changing router settings?
Yes, try restarting your network equipment, resetting PS3 network settings, or using a wired connection first. If these don't work, you may need to access your router's configuration panel.
How do I find my router's IP address for PS3 setup?
On Windows, open Command Prompt and type 'ipconfig'. Look for 'Default Gateway' - this is your router's IP address. On Mac, go to System Preferences > Network and click Advanced > TCP/IP to find the router address.
Should I use automatic or manual IP settings for PS3?
Try automatic (DHCP) settings first as they're easier. If you get error 80710102, switch to manual IP configuration and assign a static IP address outside your router's DHCP range but within the same subnet.

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