PlayStation 3 Error Code 80710A06: How to Fix It
Easy 15-45 minutes Medium Severity
Verified June 2026
- Error Code
- 80710A06
- Brand
- PlayStation 3
- Product Type
- game_platform
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 15-45 minutes
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Tools You'll Need
- Ethernet cable (for wired connection test)
- Computer, tablet, or smartphone (to check PSN server status and access router admin panel)
- USB flash drive (optional, for offline system software update)
How to Fix Error Code 80710A06
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Check PSN Server Status
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Restart Your PS3 and Network Equipment
Make sure to fully power down the PS3 rather than leaving it in standby mode, as standby can retain faulty network states. -
Test Your Internet Connection on the PS3
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Set Up a Manual Network Connection with Custom DNS
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Check and Adjust Your Router's Firewall Settings
Only make changes to your router settings if you are comfortable doing so. Incorrectly changing router settings can disrupt internet access for all devices on your network. Write down any original settings before changing them. -
Try a Wired Connection Instead of Wi-Fi
-
Restore PS3 Default Network Settings
-
Check for PS3 System Software Update
Do not power off the PS3 during a system update. Make sure the power cable is secure before starting an update.
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When to Call a Professional
If you have confirmed that PSN is fully operational for other users and you have tried all of the steps above without success, the problem may be related to your internet service provider (ISP) blocking certain ports or traffic. Contact your ISP and ask them to confirm that UDP and TCP ports required for gaming are open on your account. If your PS3 cannot connect to any network at all and other devices on your network work fine, the PS3's internal network adapter may have failed — in that case, contact Sony PlayStation Support or a console repair technician, as hardware repair or replacement would be needed.Frequently Asked Questions
What does PS3 error code 80710A06 mean?
Error code 80710A06 on PS3 means the console was unable to reach the PlayStation Network servers. It is a network connectivity error that can be caused by a PSN outage, incorrect network settings, router firewall restrictions, DNS issues, or a poor Wi-Fi signal.
Is error 80710A06 a PSN outage or a problem with my PS3?
It can be either. The first thing to do is check the official PlayStation Network Service Status page at status.playstation.com. If PSN is listed as having an outage or maintenance, the problem is on Sony's end. If PSN is shown as fully operational, the issue is likely with your home network or PS3 settings.
How do I fix PS3 error 80710A06 with DNS settings?
Go to Settings > Network Settings > Internet Connection Settings on your PS3 and choose a Custom setup. When prompted for DNS, select Manual and enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS (Google's public DNS servers). Save your settings and run an Internet Connection Test to see if this resolves the error.
Why does my PS3 keep getting error 80710A06 even though my internet works?
Your internet connection may work for general browsing but still fail for PSN if certain ports are blocked by your router or ISP, if your router's UPnP feature is disabled, or if your DNS server is slow to resolve PlayStation's addresses. Try enabling UPnP in your router settings, switching to Google DNS (8.8.8.8 / 8.8.4.4), and ensuring the PSN ports (TCP 80, 443, 3478-3480 and UDP 3478-3479) are not blocked.
Will restoring PS3 default settings fix error 80710A06?
Restoring your PS3's network settings to default can fix the error if a misconfigured setting is the root cause. Go to Settings > Network Settings > Internet Connection Settings and reconfigure everything from scratch using automatic settings first. If that does not work, try a manual setup with custom DNS values. Note that a full system restore will erase saved data, so only do that as a last resort and back up your saves first.