PlayStation 3 Error Code 80710B23: How to Fix It

Easy 10-30 minutes Low Severity Verified June 2026
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Error Code
80710B23
Brand
PlayStation 3
Product Type
game_platform
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
10-30 minutes
PlayStation 3 error code 80710B23 indicates network connectivity issues, typically caused by PSN server congestion or local internet connection problems. This error prevents you from accessing PlayStation Network services like online gaming, downloads, and account management.
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Tools You'll Need

How to Fix Error Code 80710B23

  1. Wait and retry connection

  2. Test internet connection

  3. Restart your PS3

    Ensure the PS3 is completely powered down before unplugging to prevent data corruption

  4. Restart your network equipment

    This will temporarily disconnect all devices from the internet

  5. Check PSN status

  6. Configure network settings manually

  7. Update PS3 system software

    Ensure stable internet connection during system updates to prevent corruption

  8. Check firewall and port settings

    Only modify router settings if you're comfortable with network configuration
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When to Call a Professional

Contact your ISP if internet connection tests consistently fail, or consult a network technician if you're uncomfortable modifying router settings and the error persists after trying all basic troubleshooting steps.

Frequently Asked Questions

What does PS3 error code 80710B23 mean?
Error code 80710B23 indicates network connectivity issues between your PS3 and PlayStation Network servers, often caused by server congestion, maintenance, or local internet connection problems.
Why does error 80710B23 keep happening on my PS3?
This error commonly occurs during peak usage times when PSN servers are congested, during scheduled maintenance, or if your internet connection is unstable. It can also happen with outdated system software or incorrect network settings.
How long should I wait before retrying after getting error 80710B23?
Wait at least 15-30 minutes before retrying your connection. If the error persists, try connecting during off-peak hours or check the PSN status page for any ongoing service issues.
Can changing DNS settings fix PS3 error 80710B23?
Yes, switching to public DNS servers like Google DNS (8.8.8.8 and 8.8.4.4) can sometimes resolve connectivity issues by providing more reliable name resolution for PSN services.
Is error 80710B23 a sign my PS3 is broken?
No, this error is typically network-related and doesn't indicate hardware problems with your PS3. It's usually resolved through network troubleshooting steps or waiting for PSN server issues to be resolved.

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