Rinnai Tankless Water Heater Error Code 79: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
79
Brand
Rinnai
Product Type
water_heater
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Error code 79 on a Rinnai tankless water heater indicates a pump rotor lock. This means the pump's rotor has jammed, often due to debris or mineral buildup. Follow these steps to clear the blockage and restore hot water.
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Tools You'll Need

How to Fix Error Code 79

  1. Turn Off Power and Water

    Always turn off power and gas before servicing to prevent injury or damage.
  2. Drain the Water Heater

    The water may be hot. Allow it to cool before draining.
  3. Remove the Circulation Pump

  4. Clean the Pump Rotor

    Do not use harsh chemicals that could damage the pump seals.
  5. Reassemble and Test

    Check for leaks around the pump before fully powering up.

Parts You May Need

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When to Call a Professional

If the pump rotor is still stuck after cleaning, or if you notice leaks after reassembly, call a licensed plumber. Also, if the pump shows signs of electrical failure (burning smell, no power), professional replacement is recommended.

Frequently Asked Questions

Can I fix Rinnai error code 79 myself?
Yes, if you are comfortable working with water heaters and have basic tools, you can often clear the pump rotor lock by cleaning the pump. Always follow safety precautions.
What causes error 79 on a Rinnai water heater?
Error 79 is caused by a locked pump rotor, usually due to mineral scale, debris, or sediment buildup in the pump. Hard water can accelerate this.
How do I reset my Rinnai after fixing error 79?
After repairing, press the reset button on the control panel. If there is no reset button, turn the unit off and on using the power switch. The error should clear if the pump is free.
Do I need to replace the pump for error 79?
Usually, cleaning the rotor is sufficient. However, if the pump is damaged or the rotor cannot be freed, you may need to replace the circulation pump.
Will error 79 damage my Rinnai water heater?
Ignoring error 79 can lead to overheating or damage to the heat exchanger. It's best to address it promptly to prevent further issues.