Rinnai Water Heater Error Code 32: How to Fix It

Medium 45-90 minutes Medium Severity Verified June 2026
Error Code
32
Brand
Rinnai
Product Type
water_heater
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
45-90 minutes
Rinnai error code 32 indicates that the outgoing water temperature sensor is malfunctioning or providing abnormal readings. This sensor monitors the hot water temperature leaving your unit, and when it fails, your water heater may not heat properly or may shut down for safety.
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Tools You'll Need

How to Fix Error Code 32

  1. Turn off power and gas supply

    Never work on a gas appliance with the gas supply on. Ensure proper ventilation when working around gas appliances.
  2. Reset the water heater

  3. Locate the outgoing temperature sensor

    Take a photo of wire connections before disconnecting anything for reference during reassembly.
  4. Inspect sensor connections

  5. Test sensor resistance

    Ensure multimeter probes make good contact with sensor terminals for accurate readings.
  6. Check for physical damage

  7. Replace the temperature sensor if faulty

    Use only approved thread sealant rated for hot water applications. Over-tightening can damage the sensor or pipe fitting.
  8. Test the repair

Parts You May Need

Outgoing water temperature sensor
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Wire connectors
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Outgoing water temperature sensor
Check Price on Amazon
Wire connectors
Check Price on Amazon
Outgoing water temperature sensor
Check Price on Amazon
Wire connectors
Check Price on Amazon
Outgoing water temperature sensor
Check Price on Amazon
Wire connectors
Check Price on Amazon
Outgoing water temperature sensor
Check Price on Amazon
Wire connectors
Check Price on Amazon
Outgoing water temperature sensor
Check Price on Amazon
Wire connectors
Check Price on Amazon
Outgoing water temperature sensor
Check Price on Amazon
Wire connectors
Check Price on Amazon
Outgoing water temperature sensor
Check Price on Amazon
Wire connectors
Check Price on Amazon
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When to Call a Professional

Call a licensed plumber or HVAC technician if you're uncomfortable working with gas appliances, if the control board appears damaged, if multiple error codes appear simultaneously, or if the problem persists after sensor replacement. Also call a professional if you smell gas at any point during the repair process.

Frequently Asked Questions

Can I still use my Rinnai water heater with error code 32?
You may have limited or no hot water with error code 32. The unit may shut down as a safety precaution, so it's best to fix the issue promptly to restore normal operation.
How much does a Rinnai temperature sensor cost to replace?
A replacement outgoing water temperature sensor typically costs between $30-80 for the part, plus labor if you hire a technician. The exact cost depends on your specific Rinnai model.
Why does my Rinnai keep showing error code 32?
Recurring error code 32 usually indicates a failing temperature sensor, loose wiring connections, or buildup affecting sensor accuracy. In rare cases, it could indicate a control board problem.
How long do Rinnai water heater temperature sensors last?
Temperature sensors typically last 5-10 years depending on water quality and usage. Hard water and mineral buildup can reduce sensor lifespan.
Is error code 32 covered under Rinnai warranty?
Coverage depends on your unit's age and warranty terms. Parts are typically covered for 5-12 years depending on the model. Check your warranty documentation or contact Rinnai for specific coverage details.