Sony Camera Error Code E:62:20: How to Fix It

Easy 15-30 minutes High Severity Verified June 2026
Error Code
E:62:20
Brand
Sony
Product Type
camera
Severity
High
DIY Difficulty
Easy
Estimated Fix Time
15-30 minutes
Sony camera error code E:62:20 indicates a lens electronic communication failure between your camera body and lens. This error typically occurs when the electronic contacts are dirty, the lens isn't properly seated, or there's an internal lens malfunction requiring professional service.
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Tools You'll Need

How to Fix Error Code E:62:20

  1. Turn off camera and remove battery

    Always turn off the camera before removing or reattaching lenses to prevent damage to electronic contacts.
  2. Remove and inspect the lens

    Handle the lens carefully and avoid touching the glass elements or electronic contacts with your fingers.
  3. Clean the electronic contacts

    Use minimal pressure when cleaning contacts to avoid damage. Ensure contacts are completely dry before reassembly.
  4. Check lens mount alignment

  5. Reinstall battery and test lens

  6. Reattach lens properly

    Do not force the lens if it doesn't align easily. Check that you're using compatible Sony E-mount or A-mount lenses for your camera model.
  7. Power on and test camera functions

  8. Try a different compatible lens

  9. Perform camera reset

    Factory reset will erase all custom settings, so note your preferred configurations before proceeding.

Parts You May Need

Lens mount replacement
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Camera body mount assembly
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Lens electronic board
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Lens mount replacement
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Camera body mount assembly
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Lens electronic board
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Lens mount replacement
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Camera body mount assembly
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Lens electronic board
Check Price on Amazon
Lens mount replacement
Check Price on Amazon
Camera body mount assembly
Check Price on Amazon
Lens electronic board
Check Price on Amazon
Lens mount replacement
Check Price on Amazon
Camera body mount assembly
Check Price on Amazon
Lens electronic board
Check Price on Amazon
Lens mount replacement
Check Price on Amazon
Camera body mount assembly
Check Price on Amazon
Lens electronic board
Check Price on Amazon
Lens mount replacement
Check Price on Amazon
Camera body mount assembly
Check Price on Amazon
Lens electronic board
Check Price on Amazon
Lens mount replacement
Check Price on Amazon
Camera body mount assembly
Check Price on Amazon
Lens electronic board
Check Price on Amazon
Lens mount replacement
Check Price on Amazon
Camera body mount assembly
Check Price on Amazon
Lens electronic board
Check Price on Amazon
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When to Call a Professional

Contact Sony service or a certified camera repair technician if the error persists after cleaning contacts and trying multiple lenses, if you notice physical damage to the lens mount or electronic contacts, or if the camera displays additional error codes. Professional service is also needed for internal lens motor failures or complex electronic component replacement.

Frequently Asked Questions

What causes Sony camera error E:62:20?
Error E:62:20 is caused by communication failure between the camera body and lens electronics. Common causes include dirty electronic contacts, improperly seated lens, moisture exposure, or internal lens electronic failure.
Can I prevent Sony E:62:20 error from happening again?
Yes, regularly clean your lens mount and camera body contacts with a microfiber cloth, always turn off the camera before changing lenses, store equipment in dry conditions, and handle lenses carefully during attachment and removal.
Is Sony camera error E:62:20 covered under warranty?
If your Sony camera or lens is still under warranty and the error isn't caused by physical damage or misuse, the repair should be covered. Contact Sony customer support with your serial number and proof of purchase.
Will Sony E:62:20 error damage my camera or lens permanently?
The error itself doesn't cause damage, but continued use while the error is present may stress electronic components. Stop using the affected lens until the issue is resolved through cleaning or professional service.
Can third-party lenses cause Sony E:62:20 error?
Yes, third-party lenses may have compatibility issues that trigger E:62:20 errors. While many work properly, some may have slightly different electronic specifications that cause communication problems with Sony camera bodies.