Sony Camera Error Code E:63:00: How to Fix It
Easy 30-45 minutes Critical Severity
Verified June 2026
- Error Code
- E:63:00
- Brand
- Sony
- Product Type
- camera
- Severity
- Critical
- DIY Difficulty
- Easy
- Estimated Fix Time
- 30-45 minutes
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Tools You'll Need
- Compatible lens (for testing)
- Computer (for firmware updates)
- Memory card reader
How to Fix Error Code E:63:00
-
Power cycle the camera
-
Check for lens compatibility issues
Handle the camera body carefully when no lens is attached to prevent dust from entering the sensor chamber. -
Reset camera to factory settings
Factory reset will erase all custom settings and configurations. -
Test in different shooting modes
-
Check for firmware updates
-
Inspect for physical damage
Do not attempt to open the camera body as this will void warranty and may cause further damage. -
Contact Sony service center
Attempting DIY repair of internal camera mechanisms can permanently damage your camera and void warranty coverage.
Parts You May Need
Shutter assembly unit
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Camera body flex cables
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Shutter assembly unit
Check Price on Amazon
Camera body flex cables
Check Price on Amazon
Shutter assembly unit
Check Price on Amazon
Camera body flex cables
Check Price on Amazon
Shutter assembly unit
Check Price on Amazon
Camera body flex cables
Check Price on Amazon
Shutter assembly unit
Check Price on Amazon
Camera body flex cables
Check Price on Amazon
Shutter assembly unit
Check Price on Amazon
Camera body flex cables
Check Price on Amazon
Shutter assembly unit
Check Price on Amazon
Camera body flex cables
Check Price on Amazon
Shutter assembly unit
Check Price on Amazon
Camera body flex cables
Check Price on Amazon
Shutter assembly unit
Check Price on Amazon
Camera body flex cables
Check Price on Amazon
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When to Call a Professional
If the error persists after trying all basic troubleshooting steps, professional service is required. The E:63:00 error typically indicates internal mechanical failure of the shutter assembly that requires specialized tools, parts, and expertise to repair safely.Frequently Asked Questions
Can I still use my Sony camera with error code E:63:00?
No, error code E:63:00 prevents the camera from taking photos as it indicates a critical shutter assembly failure. The camera will not function properly until the issue is resolved.
How much does it cost to fix Sony camera error E:63:00?
Repair costs typically range from $200-500 depending on your camera model and whether it's under warranty. For older cameras, the repair cost may exceed the camera's current value.
Is Sony camera error E:63:00 covered under warranty?
If your camera is within the warranty period and the error is due to manufacturing defect (not physical damage), Sony typically covers the repair. Contact Sony support to verify your warranty status.
How long does Sony camera shutter assembly repair take?
Professional repair typically takes 1-3 weeks depending on parts availability and service center workload. Sony authorized service centers can provide more accurate timeframes.
Can dropping my camera cause error code E:63:00?
Yes, physical impact from dropping or jarring the camera can damage the delicate shutter assembly mechanism, triggering error code E:63:00. This type of damage usually requires professional repair.