Sony TV Error Code 1107: How to Fix It

Easy 10-30 minutes Medium Severity Verified June 2026
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Error Code
1107
Brand
Sony TV
Product Type
smart_tv
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-30 minutes
Sony TV error code 1107 appears when your TV cannot connect to your WiFi network due to an invalid or incorrect password. This usually happens after a router password change, a network reset, or when manually entering credentials with a typo. The good news is this is almost always a software-level issue you can resolve yourself in just a few minutes.
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Tools You'll Need

How to Fix Error Code 1107

  1. Confirm Your WiFi Password Is Correct

  2. Forget the WiFi Network on Your Sony TV

  3. Restart Your Sony TV

    Do not hold down the power button on the TV itself for extended periods as this may trigger a factory reset on some models. Use the remote to power off normally.

  4. Restart Your Router and Modem

  5. Re-enter Your WiFi Password on the Sony TV

  6. Check Your Router's Security Settings

  7. Try Connecting to a 2.4 GHz Network Instead of 5 GHz

  8. Update Your Sony TV Software

  9. Reset Network Settings on Your Sony TV

  10. Perform a Factory Reset (Last Resort)

    A factory reset will erase all installed apps, accounts, and personal settings on your Sony TV. Make note of any apps or login credentials you will need to re-enter afterward.
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When to Call a Professional

If error 1107 persists after completing all steps including a factory reset, and you have confirmed the WiFi password is correct on other devices, the TV's internal WiFi module may be faulty. In this case, contact Sony Support at 1-800-222-7669 or visit an authorized Sony service center. A hardware repair or WiFi module replacement would require a certified technician. Also contact your Internet Service Provider if the issue appears on all devices and not just your Sony TV.

Frequently Asked Questions

What does Sony TV error code 1107 mean?
Error code 1107 on a Sony TV means the TV attempted to connect to your WiFi network but was rejected due to an invalid or incorrect password. It can also appear if your router's security settings are incompatible with the TV or if there is a temporary authentication glitch.
Why does my Sony TV keep saying wrong password when it is correct?
Your Sony TV may still have the old or corrupted password saved in memory. Try forgetting the network in your TV's settings and re-entering the password from scratch. Also restart both your TV and router, and check that your router is not using WPA3-only security, which some Sony TV models do not support.
Will a factory reset fix Sony TV error 1107?
A factory reset is a last resort and often does fix persistent error 1107 caused by software corruption. However, you should try simpler steps first such as forgetting the network, restarting both devices, and checking your router settings before resorting to a full factory reset, since it erases all your settings and apps.
How do I find my WiFi password to enter on my Sony TV?
You can find your WiFi password by checking the label on the back or bottom of your router, logging into your router admin panel (usually at 192.168.1.1), or checking on a Windows PC by going to Network Settings > WiFi > Properties and viewing the security key. On a Mac, search for your network name in Keychain Access.
Can I connect my Sony TV to WiFi without a password?
Yes, if your router supports WPS (WiFi Protected Setup), you can connect your Sony TV without manually entering a password. Go to Settings > Network > Network Setup > Easy on your Sony TV, select your network, then press the WPS button on your router within 2 minutes. The TV and router will pair automatically.

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