Sony TV Error Code 6001: How to Fix It
Easy 15-45 minutes Medium Severity
Verified June 2026
- Error Code
- 6001
- Brand
- Sony TV
- Product Type
- smart_tv
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 15-45 minutes
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Tools You'll Need
- Sony TV remote control
- Smartphone or computer (to access router admin panel)
- Ethernet cables (optional, for wired connection test)
How to Fix Error Code 6001
-
Restart Both Your Sony TV and PlayStation Console
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Confirm Both Devices Are on the Same Network
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Update Your Sony TV Firmware
-
Update Your PlayStation System Software
-
Enable Remote Play on Your PlayStation Console
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Re-link Your PlayStation Account on the Sony TV
-
Check and Adjust Your Router or Firewall Settings
Only make router changes if you are comfortable doing so. Incorrectly changing firewall settings can expose your network. Re-enable the firewall after testing and consult your router's manual or manufacturer support for guidance. -
Uninstall and Reinstall the Remote Play App on Your Sony TV
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Use a Wired Ethernet Connection for Both Devices
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Perform a Factory Reset as a Last Resort
A factory reset erases all app data, accounts, and settings on your TV. Make a note of your app logins and settings before proceeding.
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When to Call a Professional
If you have completed all steps above and Error 6001 persists, the issue may be a hardware fault in your Sony TV's Wi-Fi module or a deeper system software corruption. At this point, contact Sony Support at support.sony.com or call 1-800-222-7669 for warranty service or a repair referral. If your TV is still under warranty, Sony may replace the unit. You should also contact PlayStation Support if the error seems to originate from the console side and your PSN account shows linking or authentication errors that you cannot resolve on your own.Frequently Asked Questions
What does Sony TV Error Code 6001 mean?
Error Code 6001 on a Sony TV means that the PlayStation Remote Play connection attempt has failed. This can happen because the TV and PlayStation are on different networks, the Remote Play feature is not enabled on the PlayStation, either device has outdated software, or a firewall is blocking the required network ports.
Which Sony TVs support PlayStation Remote Play?
PlayStation Remote Play is supported on Sony BRAVIA TVs running Android TV or Google TV, generally models from 2018 onward that have the Remote Play app available in the app store. Check your TV's model specifications on Sony's website or look for the PlayStation Remote Play app in your TV's app store to confirm compatibility.
Does PlayStation Remote Play work over the internet, or does it require a local network?
PlayStation Remote Play can work over the internet (away from home), but when used on a Sony TV it typically requires both the TV and the PlayStation to be on the same local network for the initial pairing and for the best performance. Internet-based Remote Play may be more prone to Error 6001 due to latency, NAT type restrictions, and firewall issues.
Why does my Sony TV keep losing the Remote Play connection?
Repeated Remote Play disconnections on a Sony TV are usually caused by a weak Wi-Fi signal, network congestion, or the PlayStation console entering rest/sleep mode. Try connecting both devices via Ethernet cable for a stable connection, set your PlayStation to not enter rest mode during Remote Play sessions, and ensure your router is not too far from either device.
Can I use Remote Play on my Sony TV without a PlayStation console at home?
No. PlayStation Remote Play on a Sony TV requires an active PlayStation 4 or PlayStation 5 console to stream from. The console must be powered on (or in rest mode with remote startup enabled) and connected to the internet. You cannot use Remote Play without a console — it is a streaming feature, not a standalone service.