Steam Game Platform Error Code 118: How to Fix It

Medium 30-60 minutes High Severity Verified June 2026
Error Code
Error 118
Brand
Steam
Product Type
game_platform
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Steam Error Code 118 appears when your computer cannot connect to Steam servers due to firewall restrictions or network blocking. This connection error prevents you from accessing Steam's online features, downloading games, or playing multiplayer titles.
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Tools You'll Need

How to Fix Error Code Error 118

  1. Restart Steam and Check Internet Connection

  2. Run Steam as Administrator

  3. Add Steam to Windows Firewall Exceptions

  4. Configure Router Firewall Settings

    Only modify router settings if you're comfortable doing so. Incorrect changes can affect network security or connectivity.
  5. Disable Third-Party Antivirus Temporarily

    Remember to re-enable your antivirus protection immediately after testing to maintain system security.
  6. Flush DNS and Reset Network Configuration

  7. Change Steam Server Region

  8. Reset Steam Network Settings

    Back up your Steam folder before deleting files to avoid losing custom configurations.

Parts You May Need

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When to Call a Professional

Contact your internet service provider if the error persists after trying all steps, as there may be ISP-level blocking or network infrastructure issues. Also consider professional help if you're uncomfortable modifying router settings or if you suspect hardware network adapter problems.

Frequently Asked Questions

Why does Steam Error 118 keep coming back?
Steam Error 118 may reoccur due to overly restrictive firewall settings, antivirus software blocking Steam connections, or ISP-level restrictions. Ensure Steam remains in your firewall exceptions and antivirus whitelist after fixing the initial error.
Can I play offline games when Steam shows Error 118?
Yes, you can often play single-player games in Steam's offline mode even with Error 118. Go to Steam > Go Offline to switch to offline mode, but you won't be able to download updates, access multiplayer features, or sync achievements until the connection is restored.
Does Steam Error 118 affect all games or just online ones?
Error 118 primarily affects Steam's ability to connect to servers for features like the store, friends list, and cloud saves. Single-player games already installed can usually run in offline mode, but online multiplayer games and new downloads will be unavailable.
How do I know if my ISP is blocking Steam?
If Steam Error 118 persists after trying all troubleshooting steps and other internet services work normally, contact your ISP. Some ISPs or network administrators block gaming traffic. You can also try connecting through a different network (mobile hotspot) to test if the issue is ISP-related.
Will reinstalling Steam fix Error 118?
Reinstalling Steam typically won't fix Error 118 since it's a network connectivity issue, not a software corruption problem. Focus on firewall, antivirus, and network configuration solutions before considering a complete reinstall, which would require re-downloading all your games.