Synology NAS Error Code 60: How to Fix It
Easy 20-45 minutes Medium Severity
Verified June 2026
- Error Code
- 60
- Brand
- Synology
- Product Type
- nas
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 20-45 minutes
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Tools You'll Need
- Web browser (to access DSM interface)
- Admin credentials for your Synology NAS
- External USB drive or network location (for backing up critical footage)
- Synology Storage Analyzer package (optional, installable from Package Center)
How to Fix Error Code 60
-
Log Into DSM and Check Storage Usage
Do not power off your NAS abruptly. Always use DSM's safe shutdown to prevent file system corruption. -
Open Surveillance Station and Review Storage Settings
Enabling automatic recycling will permanently delete the oldest recordings. Make sure to back up any critical footage before enabling this setting. -
Manually Delete Old or Unnecessary Recordings
Deleted recordings cannot be recovered. Download and save any footage needed for insurance claims, legal matters, or evidence before deleting. -
Adjust Recording Retention and Schedule Settings
-
Check for and Remove Large Unnecessary Files on the Volume
Do not delete system folders or DSM package data unless you are certain of what they contain. -
Expand Storage Capacity If Needed
Changing RAID configurations carries a risk of data loss. Back up all important data before proceeding. Never remove a drive from a RAID array without following the proper DSM volume modification procedure. -
Confirm Error Code 60 Is Cleared
Parts You May Need
Internal NAS hard drive
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External USB hard drive
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Synology expansion unit
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Internal NAS hard drive
Check Price on Amazon
External USB hard drive
Check Price on Amazon
Synology expansion unit
Check Price on Amazon
Internal NAS hard drive
Check Price on Amazon
External USB hard drive
Check Price on Amazon
Synology expansion unit
Check Price on Amazon
Internal NAS hard drive
Check Price on Amazon
External USB hard drive
Check Price on Amazon
Synology expansion unit
Check Price on Amazon
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When to Call a Professional
Contact Synology support or a certified IT technician if your NAS volume is showing file system errors in Storage Manager, if a hard drive is failing (indicated by S.M.A.R.T. warnings or a degraded RAID status), or if you need to perform a complex RAID migration and are not comfortable doing so yourself. If cameras remain offline or recordings are corrupted after resolving the storage issue, professional data recovery assistance may be required.Frequently Asked Questions
What does Synology Error Code 60 mean in Surveillance Station?
Error Code 60 in Synology DSM Surveillance Station means that the disk space allocated for camera recordings has reached a critical threshold — typically above 90% full. The NAS sends this alert to warn you that recording may stop soon if space is not freed up.
Will Surveillance Station stop recording when Error Code 60 appears?
Not immediately, but it can stop very soon. When storage is critically low, Surveillance Station may pause new recordings to prevent data corruption. Enabling the 'Recycle recordings when storage is full' option in Surveillance Station Storage settings ensures recording continues by automatically overwriting the oldest footage.
How do I prevent Synology Error Code 60 from happening again?
To prevent this error, enable automatic recording recycling in Surveillance Station, set a maximum retention period for recordings (such as 7 or 14 days), switch non-critical cameras to motion-detection-only recording, and periodically review storage usage using DSM's Storage Analyzer. Adding larger drives or an expansion unit also provides long-term relief.
Can I use an external USB drive to expand Surveillance Station storage?
Yes. Synology NAS devices with USB 3.0 ports support external USB drives. You can format the external drive via DSM's Storage Manager and then configure Surveillance Station to use it as an additional recording destination. However, USB drives are generally less reliable for continuous recording than internal NAS drives, so use this as a short-term or supplemental solution.
How much free space should I keep for Surveillance Station to run properly?
Synology recommends keeping at least 10–15% of your total allocated volume space free at all times. For Surveillance Station specifically, maintaining 15–20% free space provides a comfortable buffer and reduces the frequency of Error Code 60 alerts, especially if you have multiple high-resolution cameras recording continuously.