Synology NAS Error Code 67: How to Fix It

Easy 15-45 minutes Medium Severity Verified June 2026
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Error Code
67
Brand
Synology
Product Type
nas
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-45 minutes
Synology NAS Error Code 67 indicates that the Note Station package on your Synology DSM (DiskStation Manager) is offline or unresponsive. This typically happens when the Note Station service crashes, fails to start after a DSM update, or encounters a database or memory conflict. While this error does not threaten your stored data, it does mean you cannot access or sync your notes until the issue is resolved.
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Tools You'll Need

How to Fix Error Code 67

  1. Check DSM Notification Center for Additional Alerts

    Do not perform any disk formatting or volume deletion actions while investigating. Misidentifying the root cause could lead to unnecessary data loss.

  2. Restart the Note Station Package

  3. Check Available Storage Space on Your Volume

    Back up important data before deleting files. Once the Recycle Bin is emptied, data is not recoverable without a prior backup.

  4. Update Note Station and DSM to the Latest Version

    Before updating DSM firmware, back up your NAS configuration by going to Control Panel > Update & Restore > Configuration Backup. This protects your settings if the update encounters an issue.

  5. Repair the Note Station Package

  6. Check and Repair the Note Station Database

    Run FSCK only when volumes are not actively in use. Interrupting a file system check can cause data inconsistencies.

  7. Uninstall and Reinstall Note Station

    Always export your notes before uninstalling. Uninstalling Note Station may delete all locally stored note data depending on your DSM version and settings.

  8. Review Synology Logs for Persistent Errors

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When to Call a Professional

Contact Synology Technical Support (support.synology.com) if Error Code 67 persists after completing all steps, especially if Log Center shows repeated database corruption errors, memory allocation failures, or if the NAS volume itself is reporting hardware issues. Additionally, if your NAS is under warranty and you suspect a failing drive is causing write errors that prevent Note Station from functioning, have a certified technician or Synology support diagnose the hardware before replacing any drives to avoid voiding your warranty.

Frequently Asked Questions

Will Synology Error Code 67 cause me to lose my notes?
No, Error Code 67 simply means Note Station is offline — your note data stored on the NAS volume is not deleted. However, you should export your notes before attempting an uninstall-reinstall as a safety precaution.
Why does Note Station keep going offline and showing Error Code 67 after I restart it?
Recurring Error Code 67 is usually caused by an underlying issue such as a full storage volume, corrupted database, or an incompatible DSM or package version. Check your storage space and ensure both DSM and Note Station are fully up to date to prevent repeated failures.
Does Error Code 67 affect other Synology packages or just Note Station?
Error Code 67 is specific to Note Station and does not directly affect other packages like Synology Drive, Photos, or Surveillance Station. Other services should continue to operate normally while you troubleshoot this error.
Can I still access my notes on mobile while Note Station shows Error Code 67?
No. If Note Station is offline on your NAS, the Synology Note Station mobile app will also be unable to sync or retrieve notes from the server until the error is resolved and the service is back online.
How do I export my Synology Note Station notes before reinstalling?
Open Note Station from the DSM app menu, click the Settings gear icon, then choose 'Export'. You can export all notebooks or select specific ones. Save the exported file to your PC or a separate NAS share so it is safe before you proceed with uninstalling and reinstalling the package.

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