Canon Camera Error Code 20: How to Fix It
Medium 30-45 minutes High Severity
Verified June 2026
- Error Code
- Err 20
- Brand
- Canon
- Product Type
- camera
- Severity
- High
- DIY Difficulty
- Medium
- Estimated Fix Time
- 30-45 minutes
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Tools You'll Need
- Cotton swabs
- Soft cleaning cloth
- Camera lens cleaning brush
- Compressed air blower
How to Fix Error Code Err 20
-
Turn Off Camera Immediately
Do not force the camera to operate or repeatedly try to turn it on, as this can cause permanent damage to the shutter or mirror mechanism. -
Remove and Clean Battery Contacts
-
Check Lens Mount and Remove Lens
Always support the camera body when removing heavy lenses to prevent stress on the mount. -
Perform Manual Mirror Reset
Never touch the mirror directly as it is extremely delicate and even fingerprints can cause permanent damage. -
Test Shutter Operation
-
Check for Physical Damage
-
Attempt Firmware Reset
This will reset all custom settings to factory defaults.
Parts You May Need
Camera lens cleaning kit
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Replacement shutter assembly
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Mirror mechanism assembly
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Camera lens cleaning kit
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Replacement shutter assembly
Check Price on Amazon
Mirror mechanism assembly
Check Price on Amazon
Camera lens cleaning kit
Check Price on Amazon
Replacement shutter assembly
Check Price on Amazon
Mirror mechanism assembly
Check Price on Amazon
Camera lens cleaning kit
Check Price on Amazon
Replacement shutter assembly
Check Price on Amazon
Mirror mechanism assembly
Check Price on Amazon
Camera lens cleaning kit
Check Price on Amazon
Replacement shutter assembly
Check Price on Amazon
Mirror mechanism assembly
Check Price on Amazon
Camera lens cleaning kit
Check Price on Amazon
Replacement shutter assembly
Check Price on Amazon
Mirror mechanism assembly
Check Price on Amazon
Camera lens cleaning kit
Check Price on Amazon
Replacement shutter assembly
Check Price on Amazon
Mirror mechanism assembly
Check Price on Amazon
Camera lens cleaning kit
Check Price on Amazon
Replacement shutter assembly
Check Price on Amazon
Mirror mechanism assembly
Check Price on Amazon
Camera lens cleaning kit
Check Price on Amazon
Replacement shutter assembly
Check Price on Amazon
Mirror mechanism assembly
Check Price on Amazon
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When to Call a Professional
If Error 20 persists after these steps, the camera requires professional repair. Internal shutter or mirror mechanism replacement is complex and requires specialized tools and clean room environment. Contact Canon service center or authorized repair facility, especially if camera is under warranty.Frequently Asked Questions
What causes Canon Error 20?
Canon Error 20 is caused by mechanical malfunctions in the shutter or mirror assembly, often due to physical impact, wear from high usage, debris obstruction, or component failure in older cameras.
Can I fix Canon Error 20 myself?
Basic troubleshooting like cleaning and resets can be done at home, but actual mechanical repairs require professional service. Attempting to repair internal mechanisms yourself will likely void warranty and may cause permanent damage.
How much does Canon Error 20 repair cost?
Professional repair costs typically range from $200-500 depending on the specific camera model and required parts. Shutter mechanism replacement is more expensive than mirror assembly repair.
Is Canon Error 20 covered under warranty?
Manufacturing defects causing Error 20 are usually covered under warranty, but damage from drops, impacts, or normal wear after high shutter count may not be covered. Contact Canon support to verify warranty status.
How can I prevent Canon Error 20?
Prevent Error 20 by handling your camera carefully, avoiding impacts, keeping it clean and dry, and having it serviced regularly if you're a high-volume shooter approaching the rated shutter life.